Mary Dolan — April 21, 2020 Hands up if you’ve heard someone talk about email headers, but have no idea what that is. Or even worse, maybe your technical team has actually asked you to send them the full header of your email, and you’re frantically looking for it everywhere. In this post, we’re going … Continue reading Email Headers: What They Are & How To Read Them
Kellie Wong — April 12, 2020 Pulse surveys seem to be everywhere these days; think of how many times you’ve been asked to take a short survey online. Pulse surveys have become an integral part of the employee experience and an organizational must-have. Most HR professionals agree that pulse surveys are an increasingly valuable tool … Continue reading Employee Pulse Surveys: What They Are and Why They Matter
Veronica Krieg — March 21, 2020 The world we live in is demanding a remote workforce. And past trends show, as employees get more flexibility, they never want to give it back. Buffer’s State of Remote Work in 2020 report found that almost every employee who works remotely, a whopping 98%, want to continue remote … Continue reading How to Give Work from Home Call Center Agents the Support and Resources they Need to Keep Your Business Functioning at Its Best
CTO Stephan Pretorius lifts the curtain on the holding company’s large-scale training plans and sheds light on how his team is able to break down barriers across business units. Amy Gesenhues on March 20, 2020 Last month, WPP, the holding company for multiple agencies and networks including Oglivy, GroupM and Kantar, released its annual results … Continue reading WPP wants to train 50K employes on AI. Here’s how they plan to do it.
Arik Hanson — March 11, 2020 By now, the “war for talent” has been well-documented. We’re facing a shortage of talent. Employees hold all the cards. Employers need to adapt in terms of what employees really want in the new economy. Except, here’s the problem: They’re not doing that. Not even close. According to Ragan’s … Continue reading Why Aren’t Employers Giving PR Employees the Benefits They Want?
Kellie Wong — March 11, 2020 Perks at work are great – it’s hard to argue against a free pizza party, a happy hour celebration, or in-office giveaways. But, you shouldn’t assume that these types of perks are motivating employees to do their best work (and what keeps them loyal to your company). Real motivation … Continue reading Appreciate Employees How They Want to Be Appreciated [Survey Data]
Be clear with writers fueling your content marketing strategy about each step of your content development, review and approval process. Ryan Brock on January 22, 2020 It doesn’t matter if it’s a blog post, a news article, or even a novel: Writing takes time. And even if you have the most capable of writers fueling … Continue reading Pro Tip: Manage writers the way they want to be managed – with structure
Liz Kislik — December 15, 2019 Follow @lizkislik Recently, on the Relatable Leader podcast, the warm and engaging host Catherine Goggia asked me about how employees can put issues on the table and confront problems in ways that maximize progress while minimizing unproductive conflict and defensiveness. One of the approaches I described involves using a … Continue reading How to Use Facilitation to Help People See What They Don’t See
Kevin George — December 11, 2019 Follow @imkevin_monk A landing page, as the name itself suggests, is a web page that you land upon after clicking on a search engine optimized search result, marketing promotion and email or an online advertisement. In fact, a good landing page is a great way of boosting your business’s … Continue reading Evolution of Landing Pages: How Have They Changed Over Time
Hutch Morzaria — December 4, 2019 Follow @cxmaster As we have already seen in our previous articles, human behavior affects organizational growth. In this article, we are going to talk about what I’ve learned about how emotions affect human behavior. There are different types of emotions that can influence the way we live and talk … Continue reading The Different Types of Emotions and How They Impact Human Behavior
