Category Archives: Business Improvement

How to use CX-led architecture to transform your business

The customer experience is the starting point in building technology to solve problems to improve everyday experiences. Henry Hernandez-Reveron on September 9, 2019 We’ve evolved from “marketing to customers” to”being customer-centric” to the “customer experience (CX).” Today’s CX terminology reflects the fact that we now recognize it’s no good to simply sell to customers or … Continue reading How to use CX-led architecture to transform your business

5 Precautions to Shield Your Business from a Potential Recession

Chris Pentago — September 2, 2019 — September 2, 2019 Entrepreneurs always need to be prepared for the worst-case scenario. One of the most frightening situations they can face in 2019 is a recession. According to recent reports, the UK economy has reported the slowest growth since 2012. The risk of a recession is rising … Continue reading 5 Precautions to Shield Your Business from a Potential Recession

How to Create a Meaningful Purpose for Your Business

Jim Haudan — August 28, 2019 Follow @jhaudan — August 28, 2019 While there are many buzzwords clouding the business world, one that is making a lot of noise at the current time is Purpose. More than ever before employees and consumers are demanding that companies live their purpose. Millennials, the demographic quickly making up … Continue reading How to Create a Meaningful Purpose for Your Business

7 Ways to Avoid Financial Stress When Running a Business

Robert Gloer — August 28, 2019 Follow @IOUFinancial — August 28, 2019 Running your own business requires careful thought and planning. But even with all that, it’s hard to avoid feeling financially stressed from time to time. Handling the stress productively can help your business succeed. But avoiding it in the first place can also … Continue reading 7 Ways to Avoid Financial Stress When Running a Business

Adding AI into Your Workflows: 11 Things to Consider Before Taking the Plunge

Young Entrepreneur Council — August 12, 2019 Follow @YEC — August 12, 2019 Integrating artificial intelligence functions into a business’s day-to-day operations can greatly increase team productivity and efficiency, but it can also cause confusion or grief, if not done smoothly. So what are the most important things for business leaders to remember when considering … Continue reading Adding AI into Your Workflows: 11 Things to Consider Before Taking the Plunge

Co-Creation With Customers: 5 Ways to Drive Better Results

Jeannie Walters — July 6, 2019 Follow @jeanniecw — July 6, 2019 What does co-creation with customers really mean? Co-creation means letting your customers in on the ground floor of innovation and creating new products, services, and customer journeys in sometimes real time with them. Customers become partners and advisors, not just end users. And … Continue reading Co-Creation With Customers: 5 Ways to Drive Better Results