Brian Wallace — March 13, 2020 The Digital Age has completely revamped the way we think and work. As a result, the modern employee expects their office tech to move as quickly as they think. Since remote work is booming with no signs of slowing down – especially amidst COVID-19 – providing your staff with … Continue reading Utilizing Tech To Improve Your Business [Infographic]
Lexie Lu — February 19, 2020 Your tech business may be at risk from hackers, lost data, or real-life natural disasters. Protecting your hard work and financial investment requires vigilance. On top of the external threats, you’ll also contend with internal menaces and competition from other businesses. The global IT market is worth about $ … Continue reading 6 Tips You Need to Adopt to Protect Your Tech Business
Nearly 60% of marketers surveyed by Merkle said they spend more on management tech versus campaign and decision management tools. Amy Gesenhues on February 19, 2020 Marketers are investing more of their budgets in databases and analytics management technology platforms than operational tech solutions like campaign and decision management tools, according to Merkle’s Q1 2020 … Continue reading Marketers are spending more on data management platforms than operational tech
Laura Krajewski — January 31, 2020 Business is all about competition. Today, the big player in that competition is customer experience. A survey by Harris Interactive found that a quarter of U.S. adults don’t feel loyalty toward any type of brand. And, 56% of those surveyed said they’d be at least somewhat likely to switch … Continue reading The Road to Deploying a Call Center System Doesn’t Have to be Bumpy: 4 Essential Steps Toward a Smoother Transition with New Tech
Peter Daisyme — January 29, 2020 Even within an industry, disruption occurs in fits and starts. In some areas of finance, tech quickly took root. Tech leaders like Amazon embraced e-commerce before the new millennium. Payment systems went digital before many banks even had a website. But until recently, tech companies have largely stayed out … Continue reading Cash-Flow Management Counts For Tech Firms
Kellie Wong — January 23, 2020 Records show that companies spent more than $ 380 billion on HR tech in 2018, which represents a 9.5 percent year-over-year increase. Experts expect this increase in HR tech spending to continue to rise well into the future. With increased demand comes an onslaught of new tech products on … Continue reading 5 HR Tech Trends to Look Out for in 2020 and Beyond
Veronica Krieg — January 10, 2020 More than 80% of CX professionals said they were starting or in the middle of a digital transformation project in 2019. And, the focal point for these transformative moves is improving customer experience. As disruptors and new competitors emerge in markets, companies continue to seek out ways to level … Continue reading A Guide to Change Management in Your Contact Center: 4 Strategies to Align People and Processes as You Move your Tech to the Cloud and Mature your Systems this Year
Stefan Palios — November 18, 2019 Process at work was the innovation of the 19th and early 20th century. During the Industrial Revolution, the biggest compliment you could pay an entrepreneur was to say their business ran like a well-oiled machine. Each part did one specific thing over and over again. The same went for … Continue reading By the Tech: The Future of Work is Starting to Look a Lot Like the Past
Brian Wallace — October 30, 2019 Follow @nowsourcing There’s never been a more perfect time than now to sell your knowledge online to earn an extra buck. Interestingly enough, the global e-learning market is expected to reach $ 400 billion by 2026, so using the technology you already know is a sure-fire way to secure … Continue reading Tech Entrepreneur: From Side Hustle to Full Time Job [Infographic]
Daniel Payne — October 30, 2019 Last week The Atlantic published a piece about the bursting of the “not-come bubble”. They refer to the unicorn companies like Uber, Lyft, WeWork and Peloton which became overvalued by masquerading as tech firms. A few years ago, two major trends happened that in my mind, caused this bubble … Continue reading Startups Masquerading as Tech Firms is Not Paying Off For Investors
