Basis Technologies Lays Off Employees As It Restructures by Laurie Sullivan @lauriesullivan, February 21, 2023 Add Basis Technologies, which provides cloud-based workflow automation and business intelligence, to the list of ad-tech companies that are laying off employees. The company about two weeks ago quietly laid off some 4% of its workforce, about 40 team members … Continue reading Basis Technologies Lays Off Employees As It Restructures
Category Archives: Technology Trends
9 Factors Influencing First Call Resolution
9 Factors Influencing First Call Resolution Vineet Gupta / 16 Nov 2022 Companies can reduce customer churn by 67% if they succeed in solving customer issues during first-time interactions. This is what makes first-call resolution such an important factor for every organization. But what is the first call resolution? What factors influence first-call resolution? … Continue reading 9 Factors Influencing First Call Resolution
Top 9 Technology Trends In The Next 5 Years
Top 9 Technology Trends In The Next 5 Years Nate Nead / 22 Jun 2022 Technology is always changing and we can expect all sorts of new initiatives to take place in the next five years that will change how we live. Below are some of the most interesting technology trends we see coming … Continue reading Top 9 Technology Trends In The Next 5 Years
Tech workers are fleeing FAANG for Web3, here’s why
By Danica Lo April 08, 2022 The Great Resignation has hit the tech industry especially hard over the last few months. Recent surveys reveal that nearly three-quarters of tech employees plan to quit their jobs within the year, citing limited advancement opportunities, lack of flexibility amidst the post-pandemic return to the office push, and … Continue reading Tech workers are fleeing FAANG for Web3, here’s why
The Terrors Of New Technology
The Terrors Of New Technology by Gord Hotchkiss , Featured Contributor, October 19, 2021 My neighbor just got a new car — and he is terrified. He told me so (October 28, 2021). He has no idea how the hell to use it. This is more than just a new car. It’s a massive learning … Continue reading The Terrors Of New Technology
A holistic personalization technology strategy
Your personalization strategies will require several adjacent capabilities beyond simple targeting logic. Apoorv Durga on September 10, 2021 at 10:26 am In part one of this three-part series, I explained different options regarding where to seat functional personalization capabilities in your overal marketing technology stack. In this follow-up, I’ll explore different platform components required for building a … Continue reading A holistic personalization technology strategy
Key Staffing & Recruiting Tech Trends – 2021
Serge Dushkin April 13, 2021 Recruiting in 2021 has no doubt been shaped by the challenges, solutions, and lessons learned during the great global pivot of 2020 – but the transformation is not complete yet! The staffing and recruiting sector has been making the tech-driven changes necessary to maintain “business as usual,” but in 2021 … Continue reading Key Staffing & Recruiting Tech Trends – 2021
Leading a Tech Company Through COVID-19
Guy Yehiav October 30, 2020 The societal effects of the COVID-19 pandemic have been repeatedly characterized by a pair of terms that, at this point, we’re all likely a little tired of reading. Unprecedented is the first that comes to mind, followed by A New Normal as a close second. While it’s accurate that the … Continue reading Leading a Tech Company Through COVID-19
3 Technology Trends in 2020 That Will Affect Retail & eCommerce
Alon Ghelber August 12, 2020 The onset of COVID-19 and the lockdowns that came with them were supposed to be temporary, but the pandemic might have created permanent change for retail shopping. Although increasing numbers of people were shopping online prior to the outbreak, the stay-at-home order caused the pace of this trend to accelerate, … Continue reading 3 Technology Trends in 2020 That Will Affect Retail & eCommerce
Why focusing on martech is too myopic
While marketing departments have their own unique needs, building solutions in a vacuum can negatively impact the customer experience. Len Devanna on January 17, 2020 at 9:21 am Yes, I realize that this is provocative and have donned my battle armor in preparation for your retort. According to our own definition, martech is the blending … Continue reading Why focusing on martech is too myopic
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