Tag Archives: Team

5 Tips for Managing Telecommuters and Maximizing Virtual Team Performance

Darleen DeRosa — November 15, 2019 Follow @onpoint_llc Working remotely, or telecommuting, has rapidly become a common feature of today’s interconnected workplace. According to Gallup data, the percentage of Americans who spend at least some of the time working remotely has been rising steadily over recent years. For organizations and leaders looking to get the … Continue reading 5 Tips for Managing Telecommuters and Maximizing Virtual Team Performance

Turn Your Team Members Into Video Stars: Top 5 Tips for Prepping Internal Talent

Jason Oliveira — November 13, 2019 Whether you’re shooting a CEO update for internal communications or a corporate culture video for social, chances are you’ll need to leverage your fellow team members as on-screen talent. While some of your coworkers will welcome this opportunity to shine on camera, others may shudder at the thought of … Continue reading Turn Your Team Members Into Video Stars: Top 5 Tips for Prepping Internal Talent

Is it time to add a Journey Manager to your customer experience team?

Customer experience expert Kerry Bodine says companies need to adopt a customer journey mindset to break down silos and truly serve customers. Amy Gesenhues on November 6, 2019 Product managers have long been part of product marketing teams, but Kerry Bodine, customer experience expert and coach, says it’s time for businesses to consider a new … Continue reading Is it time to add a Journey Manager to your customer experience team?