Tag Archives: Success

Achieving Success in a Small, Growing Company

Preeth Kumar — November 18, 2016 — November 18, 2016 Customer success managers (CSMs) are entrusted with retaining customers and optimizing their experience–a broad mandate that can look dramatically different between companies depending on industry, size, and culture. As the first customer success hire in a rapidly growing company, I’ve seen the role evolve and … Continue reading Achieving Success in a Small, Growing Company

ON24’s CMO says creativity, patience & never resting on your laurels are key to success

Get to Know: ON24 CMO Joe Hyland Amy Gesenhues on November 22, 2016  In May of last year, Joe Hyland was named CMO for ON24, leading global marketing, communication and brand strategy for the webinar-based marketing platform. “I’ve been in marketing for about 15 years, focusing primarily on marketing in the B2B and SaaS space,” … Continue reading ON24’s CMO says creativity, patience & never resting on your laurels are key to success