Tag Archives: Subscriptions

Email retention after Gmail’s ‘Manage Subscriptions’ rollout

Six months in, churn remains elevated across industries. Here’s how to respond with engagement-based automation and more disciplined sending strategies. By Lauren McGrath   February 23, 2026   When Gmail rolled out a new “Manage Subscriptions” feature last summer, we knew it would make an impact, particularly for brands that didn’t lean into segmentation and … Continue reading Email retention after Gmail’s ‘Manage Subscriptions’ rollout

Gmail’s ‘Manage subscriptions’ feature is a win for segmented senders

Think Gmail’s new unsubscribe tool will wreck your email list? Not if you’re already prioritizing segmentation and engagement. Brian McKenna on July 29, 2025       It’s not the easiest time to be an email marketer. Gmail and Yahoo’s evolving spam guidelines — compounded by earlier iOS updates that made them harder to meet — have … Continue reading Gmail’s ‘Manage subscriptions’ feature is a win for segmented senders

Why is the IAB suing to block the FTC rule making it easier to cancel subscriptions?

The IAB’s unprecedented decision to sue may have as much to do with a radically changed legal landscape as with the merits of the case. Constantine von Hoffman on October 28, 2024   Last week, in an unprecedented move, the IAB filed a lawsuit to prevent the FTC from enforcing its new “Click to Cancel” … Continue reading Why is the IAB suing to block the FTC rule making it easier to cancel subscriptions?

The US has sued Adobe over early termination fees and making subscriptions hard to cancel

The US has sued Adobe over early termination fees and making subscriptions hard to cancel The FTC took action after receiving numerous complaints from consumers across the country. pranav dixit   Updated Mon, Jun 17, 2024 REUTERS / Reuters The US government has sued Adobe and two senior company executives for allegedly deceiving consumers by … Continue reading The US has sued Adobe over early termination fees and making subscriptions hard to cancel

7 tools to streamline your newsletter subscriptions

  By Jeremy Caplan August 21, 2023 5 quick ways to streamline your newsletters Search for “unsubscribe” in your inbox to find newsletters to cull. Use Gmail settings to sift newsletters out of your primary inbox. Adjust Gmail filters to organize your reading by category. Try Superhuman for reading Gmail—it has a news tab. Read more. Shortwave, an app for reading Gmail, … Continue reading 7 tools to streamline your newsletter subscriptions