Lauren ThomsonMay 28, 2015 In a world of technology and social media, customer interaction can either make or break your marketing strategy. Today, protecting your brand now means solid social customer service practices across your helpdesk, front line, and all levels of your operation. The Power Of Social Media Social media drives the way people … Continue reading Why Social Customer Service Is Crucial For Brand Development
Tag Archives: Social
5 Ways To Standout On Social Media With A Bootstrap Budget
Chris MorenoMay 27, 2015 Social media is crowded. Most of us make an assumption that this makes it much harder to standout, or that to standout you have to spend thousands of dollars. Our natural tendency is to pay for attention, because that is how we are programmed to think thanks to traditional advertising. For … Continue reading 5 Ways To Standout On Social Media With A Bootstrap Budget
Is SEO Dead? Long Live Social Search!
Tami CannizzaroMay 27, 2015 Let’s start with the basics of SEO. A search engine ranks for content relevance with traits like comprehensiveness, freshness and ease of use. It then serves up content based on a digital algorithm that is tested and refined by user interaction. Often, however, basic search is only a crude indicator of … Continue reading Is SEO Dead? Long Live Social Search!
How Sharp Brands Handle a Corporate Crisis in the Social Media Age
Bill FaethMay 27, 2015 Not every organization will face a crisis. From offensive social media posts to offline crises, such as data breaches, a simple mistake can immediately place a company squarely in the spotlight. Many of the countless high-profile social media crises of the past several years surround poor employee or managerial judgement. This … Continue reading How Sharp Brands Handle a Corporate Crisis in the Social Media Age
What I Learned Being a Social Media Coach
Michelle DownsMay 27, 2015 When I was first approached by Brackets for Good, an organization that puts nonprofits into a bracket style tournament to help raise money for their organizations, I was asked to be a social media coach for some of the participating organizations. This opportunity brought two concerns to mind: 1. Would I … Continue reading What I Learned Being a Social Media Coach
4 Ways to Increase Revenue with Social Media
Larisa BedgoodMay 27, 2015 93% of customers expect companies to have a presence on social media (Cone Communications). At this point in the social media frenzy, most companies have at least some sort of social platform or presence in place. This may be a Facebook page to share content, a LinkedIn group to network with … Continue reading 4 Ways to Increase Revenue with Social Media
10 Ways To Build Your Credibility On Social Media
Kate MillerMay 27, 2015 Social media is an incredibly powerful marketing tool that can help you to reach a potentially unlimited number of people with a minimal investment of time, money and effort. But while social media might be incredibly powerful, it’s still only going to be as good as the strategy you have in … Continue reading 10 Ways To Build Your Credibility On Social Media
Social Media Safety: 5 Dangers Every Influencer Needs to Know About
Gina BadalatyMay 27, 2015 Anyone with an online presence is vulnerable to potential threats. For influencers who share information about their family and friends, the danger is increased but as a professional, you need to be out there. Can you protect yourself and still share things publicly? This guide will help you reduce security risks … Continue reading Social Media Safety: 5 Dangers Every Influencer Needs to Know About
5 Incredibly Simple Yet Effective Tips To Grow Your Social Media Followers
Jimmy RodelaMay 26, 2015 © Rawpixel / Dollar Photo Club When 56% of Americans have profiles on social networking sites, it should be a telltale sign for businesses to set up their very own profiles on social networking sites as well. After all, the saying “where your customers are, is where you should also be” … Continue reading 5 Incredibly Simple Yet Effective Tips To Grow Your Social Media Followers
Why You Should Get Serious About Social Media Automation
Jessica DavisMay 26, 2015 Don’t you wish you had a few extra hours in your day? Your to do list keeps getting longer and longer, and your stress levels are rising. Something needs to get pushed back. Social media is on the chopping block. Even though you know it has long term benefits, right now … Continue reading Why You Should Get Serious About Social Media Automation
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