Category Archives: Social Skills

Improve Your Social (Media) Skills to Stay Relevant as a Small Business

Sarah Voigtman — February 4, 2019 — February 4, 2019 KevinKing / Pixabay Around one third of the entire global population (and 60% of North America’s population) are active on social media. This is an enormous audience you simply cannot ignore as a small business in 2018. Engaging in a regular social media content strategy … Continue reading Improve Your Social (Media) Skills to Stay Relevant as a Small Business

Study: How Does Ethnicity Impact Perception of Cognitive Assessments?

by Sandra Hess June 23, 2016June 23, 2016 Any business knows diversity is not just a critical component of global success, but a key driver of innovation. And today, the talent pool is more diverse than it has ever been. The current global workforce includes five generations of workers comprised of a wide variety of … Continue reading Study: How Does Ethnicity Impact Perception of Cognitive Assessments?

3 Reasons Why (Almost) Every Business Leader Needs to Develop 21st Century Social Networking Skills

by Jay Palter June 4, 2016 Follow @jaypalterJune 4, 2016 A lot has changed in the past 20-30 years when it comes to the technology that we use to communicate and build relationships in business. Yet, many business leaders have failed to keep up with these innovations and adapt their own leadership styles and communication … Continue reading 3 Reasons Why (Almost) Every Business Leader Needs to Develop 21st Century Social Networking Skills

Why Social Customer Service Is Crucial For Brand Development

Lauren ThomsonMay 28, 2015 In a world of technology and social media, customer interaction can either make or break your marketing strategy. Today, protecting your brand now means solid social customer service practices across your helpdesk, front line, and all levels of your operation. The Power Of Social Media Social media drives the way people … Continue reading Why Social Customer Service Is Crucial For Brand Development

Social Tips from Ben Franklin and Other Maxim Masters

Vicky OliverMarch 2, 2015 Long before the invention of Facebook and Match.com, our ancestors grappled with how to improve their social lives, forge beneficial connections, and strengthen their reputations. Centuries later, not all that much has changed. For example, how many of us feel the need to escape from social Siberia? And can’t we all … Continue reading Social Tips from Ben Franklin and Other Maxim Masters