Tag Archives: Social

Does Your Social Media Marketing Approach Miss A Primary Key Endpoint?

by Steve Hamm June 17, 2016 Follow @maasprosrduJune 17, 2016 If sharing is the name of the game with social media marketing, then creating content that invites Facebook or Twitter followers to do just that would be sufficient. What would you say if we told you that this is actually of secondary importance? One primary … Continue reading Does Your Social Media Marketing Approach Miss A Primary Key Endpoint? →

How A Social Media Strategy Map Made Me A Better Marketer

by Ed Leake June 17, 2016June 17, 2016 I’m an advocate of social media. In particular, I talk about its use from a customer service and user experience perspective. But I also know and appreciate that business owners want tangible results from their efforts and marketer’s jobs rely on getting results. ‘Delighting customers’ is just … Continue reading How A Social Media Strategy Map Made Me A Better Marketer →

Social Commerce: What It Is, What It Isn’t and Why You Should Care

by Shanelle Mullin June 16, 2016June 16, 2016 Seth Godin once said, “You can use social media to turn strangers into friends, friends into customers and customers into salespeople.” Strangers into friends? Of course. Friends into customers? Yep, it’s relatively easy to promote your site (where followers and friends can make a purchase) on social … Continue reading Social Commerce: What It Is, What It Isn’t and Why You Should Care →

The Secret Social Media Experts Don’t Want You To Know

by Brooke B. Sellas June 16, 2016 Follow @madSMscientistJune 16, 2016 Social media experts can be a lifesaver when you’re looking to dip your toe into churning and chaotic online waters. However, with the social media landscape changing … oooh, DAILY … it’s hard for experts to claim territory over each and every social platform. … Continue reading The Secret Social Media Experts Don’t Want You To Know →