Tag Archives: Signs

These 7 Signs Will Help You Identify Customers About To Churn

Calista Rollogas — November 29, 2019 Follow @calistarollogas Identifying customers who are “at-risk” to churn is challenging. The signs can be hard to identify and sometimes subtle. If you have a leaner customer success team, you recognize that you can’t spend equal time on every account. A customer who is considering not renewing with you … Continue reading These 7 Signs Will Help You Identify Customers About To Churn

6 Signs It’s Time for CRM

Jennifer Karpus-Romain — November 19, 2019 Follow @jenniferkarpus Time for CRM! “Where did that Post-It go? I need to call that person back!” “I think we track that somewhere, but I’m not really sure where that information goes.” “It’s Sunday night, and I’m prepping for my meeting tomorrow morning… AGAIN.” Can you relate to these … Continue reading 6 Signs It’s Time for CRM

8 Signs an Employee is About to Quit (and What You Can Do About It)

Rick Lepsinger — May 7, 2019 Follow @onpoint_llc — May 7, 2019 Employee retention is absolutely vital for companies hoping to build sustainable success. In the short term, the cost of losing an employee is significant, costing anywhere between 100 to 300 percent of their salary. In the long run, high turnover can weaken succession … Continue reading 8 Signs an Employee is About to Quit (and What You Can Do About It)