Tag Archives: Service

Customer Service Is the New Upsell

David Wagoner January 4, 2022 Turn eCommerce Expectations into Guaranteed Sales We all know that keeping your customers happy is the key to building loyalty and earning repeat business. If your customers aren’t satisfied with their buying experience, it won’t matter how good your marketing is, how many leads you receive, or how well your … Continue reading Customer Service Is the New Upsell →

Google Ads Yet To Resume Service In Gmail For All Desktop Users

Google Advertisement

Google Ads Yet To Resume Service In Gmail For All Desktop Users by Laurie Sullivan @lauriesullivan, December 27, 2021 Google Ads stopped serving in Gmail to some users on desktop last week. The company has yet to provide an update on when the service will resume. The ads in the affected areas stopped serving last … Continue reading Google Ads Yet To Resume Service In Gmail For All Desktop Users →

Yext ‘Season Of Search’ Holiday Jingle Spotlights Customer Service, AI Search Experience

AI Marketing Tools

Yext ‘Season Of Search’ Holiday Jingle Spotlights Customer Service, AI Search Experience by Laurie Sullivan @lauriesullivan, December 10, 2021 Yext this week got in the holiday spirit, launching the latest iteration of its artificial intelligence search vs. keyword search brand story called “Season of Search.” The video features an original poem, based on “Twas the Night … Continue reading Yext ‘Season Of Search’ Holiday Jingle Spotlights Customer Service, AI Search Experience →

Neeva Search Engine Turns On NewsGuard Service

Search Engine Optimization

Neeva Search Engine Turns On NewsGuard Service by Laurie Sullivan , Staff Writer @lauriesullivan, November 2, 2021 Neeva, an ad-free subscription-based search startup founded by former head of Google advertising, Sridhar Ramaswamy, has inked a deal with NewsGuard, which provides credibility ratings and detailed “Nutrition Labels” for thousands of news and information websites. The deal gives Neeva users … Continue reading Neeva Search Engine Turns On NewsGuard Service →

3 Easy Ways to Scale and Thrive Within the Service Delivery Economy

Delivery Services

Jay T. Ripton October 16, 2021 As any business school professor worth their salt will tell you, one of the key pillars of business success is reducing costs and maximizing profit—while also providing a top-notch professional experience. But it isn’t exactly simple to delivering on that business basic. It’s actually quite difficult. And this is … Continue reading 3 Easy Ways to Scale and Thrive Within the Service Delivery Economy →

Yelp Looks To Help Service Businesses Stand Out On Its Platform

Yelp

Yelp Looks To Help Service Businesses Stand Out On Its Platform by Laurie Sullivan , Staff Writer @lauriesullivan, October 12, 2021 Yelp announced new features Tuesday for businesses that provide a service, as well as the users who search for them. The new features include custom search filters, a new review flow, themed ads and Project Cost Guides. Yelp … Continue reading Yelp Looks To Help Service Businesses Stand Out On Its Platform →

3 Key Challenges Every Remote Service Team Faces

Remote Work Environment

Hazel Raoult September 22, 2021 The calendar is flipping fast and before we know it, we’ll be welcoming 2022. By now, you’re well aware of the perks of remote work, such as no commute and more time on your hands, cost savings on fuel and office overheads, ability to hire from a wider talent pool, … Continue reading 3 Key Challenges Every Remote Service Team Faces →

Why It’s Important for Internal Service Providers to Understand Client Needs

Project Management

Liz Kislik September 22, 2021 One of my clients runs an in-house operation that provides goods and services to other areas of the company. If she can’t satisfy her internal customers’ needs, they can decide take their business elsewhere, which may not be good for her group’s results or the larger company’s bottom line. … Continue reading Why It’s Important for Internal Service Providers to Understand Client Needs →

Google Local Service Ads Explained

Google Advertisement

Justin Herring September 17, 2021 You want to connect with local customers who are in the market for the services you provide. You’ve probably spent some time optimizing your website. You may have paid for Google Ads. But if you’re not focusing on Google Local Service Ads, you’re missing out on the most highly qualified … Continue reading Google Local Service Ads Explained →

Google My Business Service Area vs. Brick and Mortar Business Listings

Google My Business

David Hunter August 24, 2021 Here’s What the Difference Means to Your Business Google My Business (GMB) helps your potential customers find you in local search results. It can give you a definite edge over your competitors by highlighting your business ahead of theirs – in one of those coveted top three spots. When used … Continue reading Google My Business Service Area vs. Brick and Mortar Business Listings →