Tag Archives: Planning

Social Media and the Planning Consultation Process in 2017

Rhiannon Thompson — January 13, 2017 — January 13, 2017 If you look up ‘social media’ on the very trusty Wikipedia, it reliably (*cough*) informs us that it is “computer-mediated technologies that allow individuals, companies, NGOs, governments, and other organisations to view, create and share information, ideas, and other forms of expression via virtual communities … Continue reading Social Media and the Planning Consultation Process in 2017 →

Marketers Often Forget This Key Aspect When Planning a Redesign

Emily Rose — December 20, 2016 — December 20, 2016 I’ve had the chance to speak with many marketers at various points of their website redesign process, and one thing consistently stands out: it’s a huge, often overwhelming job. So it’s no wonder that the most popular reaction when taking on a redesign is “let’s … Continue reading Marketers Often Forget This Key Aspect When Planning a Redesign →

6 Steps To Planning Meaningful Consumer Journeys

by April Mullen, December 15, 2016 Building long-term customer relationships is a key path to profitability and return on marketing investment.   Brands struggle, however, to create meaningful journeys that are helpful to customers. There’s a compelling reason for you to prioritize this effort now, though. Forrester Research states that customer-experience leaders grow compound average … Continue reading 6 Steps To Planning Meaningful Consumer Journeys →