With the holiday shopping frenzy fast approaching, contributor Rohit Gupta discusses why brands need to hone their personalization efforts and focus on the moments that shape a consumer’s shopping experience. Rohit Gupta on November 8, 2017 The holiday shopping season has long been synonymous with chaos, crowds and mass appeal. In fact, some might … Continue reading Taking in the moments: How holiday shopping can help retailers reshape their personalization strategies
Carrie Majewski — October 27, 2017 Follow @Carrie_Majewski — October 27, 2017 moritz320 / Pixabay In 2016, I had the opportunity to hear Steve McClatchy, author of “Decide” and featured keynoter, speak at a business leadership conference. For those of you who haven’t read his best-selling book, McClatchy contends that essentially all the work and … Continue reading Drowning in Mindless To-Dos? Carve Time for Moments of Inspiration
Maren Hogan — August 23, 2017 Follow @marenhogan — August 23, 2017 mintchipdesigns / Pixabay The other day I was looking through a bunch of old photos in my attic. I cringed at my poofy short 80s hair and laughed when I looked at my first pair of bifocals (yes, I had bifocals at 10, … Continue reading 4 Cringe-Worthy Career Moments (And What I Learned)
It’s not enough for your brand to be in the right place at the right time. Contributor Peter Minnium shares tips on how to craft meaningful branded stories that will connect with consumers. Peter Minnium on July 14, 2017 The fireworks have come and gone, and summer is finally upon us. Naturally conducive to gathering, … Continue reading Branded storytelling: Capitalizing on moments that matter
Scott Baker — March 8, 2017 — March 8, 2017 There’s no doubt that Customer Support is a noble profession. The entire goal of SaaS Customer Support is helping people be successful, teaching them new skills, and solving their problems. When confused customers reach out with problems they can’t figure out, it feels great to … Continue reading 5 Face-On-Keyboard Moments All SaaS Customer Support Agents Can Relate To
Sahail Ashraf — January 28, 2017 Follow @Talcontent— January 28, 2017 Twitter has been busy recently. New longer tweets are now available and the platform is getting stronger and stronger. Twitter Moments could well be the biggest ‘undiscovered’ or underused feature on the platform right now. Brands are seemingly aware of it, but still aren’t, … Continue reading Twitter Moments For Brands: A Quick ‘How To’ Guide
As the customer journey becomes increasingly fragmented, columnist Jim Yu takes a look at how marketers can capitalize on the micro-moments and serve up targeted content at just the right time across multiple channels. Jim Yu on January 10, 2017 Tracking the customer’s journey through a sales funnel, website user path, or any other … Continue reading The evolution of the customer journey in 2017: Optimizing moments that matter
Columnist Jim Yu discusses the impact of digital on the customer journey and what marketers need to do to stay competitive and convert customers in the moments that matter. Jim Yu on November 2, 2016 Digital dominates modern life. From smartwatches to home-monitoring systems, we find ourselves turning to the internet and digital connections … Continue reading Searching for and winning the marketing moments that matter
by Jennifer Frances Follow @socialbeesmediaOctober 24, 2016 Learn How To Create Moments On Twitter & Best Practices For Businesses Twitter just made their Moments feature available for everyone internationally. Continue reading our article to discover what Twitter Moments are, how to create them and what are the best practices for businesses when using Moments on … Continue reading Twitter Moments: How To Guide & Best Practices For Businesses
Jo Lynn DealOctober 8, 2015 Twitter has launched Moments and you can use it for your business. When you logged on to your Twitter account this week, you should have noticed a new option in the tool bar. It’s Twitter’s new Moments feature. (Look for the lightening bolt.) Before adding Moments, Twitter users could see what … Continue reading How To Use Twitter’s New “Moments” Feature For Your Business
