Jo Lynn DealOctober 8, 2015 Twitter has launched Moments and you can use it for your business. When you logged on to your Twitter account this week, you should have noticed a new option in the tool bar. It’s Twitter’s new Moments feature. (Look for the lightening bolt.) Before adding Moments, Twitter users could see what … Continue reading How To Use Twitter’s New “Moments” Feature For Your Business
Jeannie WaltersMay 19, 2015 How do you know if your customer experience is working? REALLY working? Analytics and data tell you part of the story. If the numbers go up, then you can believe things are working, right? And if the numbers tell you a different story, then you better shape up your experience. But … Continue reading Digital Moments of Truth: Are You Mapping the Micro?
Arizona Wins On Hail Mary Anu Solomon’s Hail Mary pass to Austin Hill with no time remaining lifted Arizona to a 49-45 win over California. An amazing comeback by the University of Arizona became a little bit more painful for Cal fans on Saturday night. An email sent by the athletic department’s official … Continue reading Cal Bears Mistakenly Sends Celebratory Email Offer Moments Before Losing Game
