Tag Archives: Loyalty

Brand loyalty remains high at 89%, driven by product and price rather than service

However, loyalty may be as much a function of inertia as anything else. Greg Sterling on November 26, 2019 Last year, Yotpo found that 90% of consumers surveyed considered themselves brand loyal, in contrast to the conventional thinking that loyalty was dead. That number hasn’t changed, according to this year’s survey of 2,100 U.S. adults; … Continue reading Brand loyalty remains high at 89%, driven by product and price rather than service →

5 Easy Ways to Build Loyalty and Trust on Your Website

Loyalty Programs

Syed Balkhi — August 25, 2019 Follow @SyedBalkhi — August 25, 2019 It’s important that your business website evokes trust in your site visitors. Not only do you have to gain their trust in order to encourage them to make an initial purchase, you have to gain their loyalty as well. After all, the more … Continue reading 5 Easy Ways to Build Loyalty and Trust on Your Website →

Amazon Prime Day, Loyalty And Rate Of Returns

Amazon

Amazon Prime Day Drives Loyalty, Yet Return Rate Remains A Challenge by Laurie Sullivan @lauriesullivan, July 12, 2019 It’s difficult to understand why Prime Day remains so successful, until you think of it as benefit to a loyalty program specifically designed to connect brands with consumers by searching on keywords across the Amazon marketplace. Search … Continue reading Amazon Prime Day, Loyalty And Rate Of Returns →

The Element Of Surprise: Brands And Your Loyalty

Branding Trends

The Element Of Surprise: Brands And Your Loyalty by Laurie Sullivan , Staff Writer @lauriesullivan, February 25, 2019 I don’t often begin a column with a question, but even in search ads running on Google and Bing, how do brands show their loyalty to customers? Consumers are looking for new ways for their favorite brand to … Continue reading The Element Of Surprise: Brands And Your Loyalty →

Want to create better experiences and brand loyalty? Lean on your data

Customer Loyalty Programs

For 2019, marketers will need to increase efforts at data consolidation to allow truly effective multi-channel strategies. Nick Worth on January 2, 2019 Marketing leaders are in the throes of 2019 planning and there’s no doubt improving consumer experiences is among the top priorities for the new year. Data shows consumer expectations (and frustrations!) are … Continue reading Want to create better experiences and brand loyalty? Lean on your data →

The Search For Consumers Without Brand Loyalty

Branding

The Search For Consumers Without Brand Loyalty by Laurie Sullivan , Staff Writer @lauriesullivan, November 15, 2018 Natural Intelligence, which focuses on paid search and finding consumers without a preference for a specific brand, expanded this week into the United States from Israel with the opening of its Atlanta office. Founded nine years ago in Tel … Continue reading The Search For Consumers Without Brand Loyalty →

Reaching More Retail Customers With an Effective Omnichannel Loyalty Program

Omni-Channel

Zsuzsa Kecsmar — October 30, 2018 Follow @zsuzsakecsmar — October 30, 2018 The word “omnichannel” has taken on a life of its own in the marketing world, but before it became a buzzword, retailers had already long been working to grow their sales by adding new channels into their mix. Now the same companies are … Continue reading Reaching More Retail Customers With an Effective Omnichannel Loyalty Program →

Brand Loyalty Fading Among Americans

Loyalty Programs

Brand Loyalty Fading Among Americans by Laurie Sullivan @lauriesullivan, September 14, 2018 Consumers are not as loyal as they once were, according to data released this week. The findings come from a look into the purchasing habits of American consumers — analyzed by Adtaxi, an ad-tech company supporting multiple marketing channels. The study was conducted … Continue reading Brand Loyalty Fading Among Americans →

How to Achieve an Omnichannel Experience by Integrating Your POS Into Your Loyalty Program

Omni-Channel

Peter Csepregi — September 10, 2018 — September 10, 2018 If you are selling both online and in-store, then creating a great omnichannel experience is probably your top priority. Omni-channel loyalty programs are great at both boosting sales and nurturing customers, as they enable you to deliver engagement at every touchpoint. However, as an Onboarding … Continue reading How to Achieve an Omnichannel Experience by Integrating Your POS Into Your Loyalty Program →