January 30, 2026 How to use psychology to shift a difficult relationship into a healthier one span>span]:whitespace-nowrap”>Relationships can feel like both a blessing and the bane of your existence, a source of joy and a source of frustration or resentment. At some point, each of us is faced with a clingy child, a dramatic friend, … Continue reading How to use psychology to shift a difficult relationship into a healthier one
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How Google Brought Intelligence Into Search AI Mode
How Google Brought Intelligence Into Search AI Mode by Laurie Sullivan , Staff Writer, January 23, 2026 What is now called intelligence was formerly known as personalization. The technology still relies on a massive amount of data to provide something unique for each individual search or query, but now it can analyze the input much faster … Continue reading How Google Brought Intelligence Into Search AI Mode
How to turn multishore teams into trusted partners
Multi-shore teams underperform without the right structure, context or trust for succeeding. This 3-pillar framework drives autonomy, quality and faster ROI. By Kelley Bailey January 22, 2026 Many global scaling efforts underperform or fail not because of talent gaps, but because their operating models break down. When multishore teams are onboarded through data dumps … Continue reading How to turn multishore teams into trusted partners
Microsoft Hires First ‘AI CMO,’ Pushing Intelligence Into Ads
Microsoft Names ‘AI CMO,’ Pushes Intelligence Into Ads by Laurie Sullivan , Staff Writer, January 21, 2026 Andréa Mallard has spent the past seven years leading marketing at Pinterest. Now she has joined Microsoft AI as its new chief marketing officer. “AI is already the most consequential technological shift of my lifetime,” Mallard wrote on LinkedIn, … Continue reading Microsoft Hires First ‘AI CMO,’ Pushing Intelligence Into Ads
The new ‘Be The People’ campaign wants to turn hundreds of millions of Americans into problem-solvers
January 20, 2026 The new ‘Be The People’ campaign wants to turn hundreds of millions of Americans into problem-solvers
Playtech expands its wares into South Africa with LottoStar
Playtech expands its wares into South Africa with LottoStar Joel Loynds Suswati Basu Playtech, the company behind the tech that powers many online gambling platforms, has announced that it intends to expand its presence in South Africa via its partner LottoStar. The gambling tech company will now take on “more than 100” … Continue reading Playtech expands its wares into South Africa with LottoStar
Salesforce upgrades Slackbot into true AI-powered agent
The new Slackbot aims to turn everyday conversations into actionable marketing workflows, saving time and surfacing insights right where teams work. By Constantine von Hoffman January 13, 2026 Salesforce is moving beyond simple generative tools with a major upgrade to Slack’s signature assistant — now a true AI-powered work agent that could … Continue reading Salesforce upgrades Slackbot into true AI-powered agent
6 ways to sneak ‘micro-creativity’ into your workday in the new year
December 30, 2025 6 ways to sneak ‘micro-creativity’ into your workday in the new year span>span]:whitespace-nowrap”>The irony of modern work life hits you somewhere between your third consecutive hybrid meeting and the moment you realize you’ve been holding your breath for the past hour. We’ve engineered every process for maximum output, yet reports consistently show … Continue reading 6 ways to sneak ‘micro-creativity’ into your workday in the new year
How to speed up AI adoption and turn hype into results
AI succeeds when people, process and technology mature together. Here’s how to move from early pilots to sustainable productivity. Frans Riemersma on December 11, 2025 Every generation believes its breakthrough technology will change everything overnight. The computer. The internet. The smartphone. Today? Generative AI. Each wave begins the same way: visible transformation, invisible results. … Continue reading How to speed up AI adoption and turn hype into results
AI is turning personalization into a two-way conversation
From automotive to beauty and travel, AI is enabling brands to generate bespoke content and experiences with customers instead of for them. John Premkumar on December 1, 2025 The future of marketing isn’t just personalized — it’s participatory. As AI advances, leading brands are discovering that its real power isn’t in replacing human creativity … Continue reading AI is turning personalization into a two-way conversation