Tag Archives: Improvement

How to Use The Deming Cycle for Continuous Quality Improvement

Adam Henshall — December 7, 2017 — December 7, 2017 Understanding quality and seeking to improve it is arguably the core purpose behind undertaking process improvements. But where did this philosophy of process improvement come from? One key person is William Edwards Deming – sometimes referred to as Edward W. Deming. He’s principally a statistician, … Continue reading How to Use The Deming Cycle for Continuous Quality Improvement

30% Improvement in Job Performance Starts in the Recruiting Process

by Suzanna Colberg July 22, 2016July 22, 2016 If you build a narrow figurative door to your organization, fewer people can get through. It may take more time, or a larger candidate pool, to find the right people for your open job positions. However, FurstPerson research shows that the applicants who successfully make it through … Continue reading 30% Improvement in Job Performance Starts in the Recruiting Process

Review improvement strategies for franchise and multi-location companies

WIth local business reviews influencing click-throughs from search (and possibly even local rankings themselves), columnist Brian Patterson notes that large businesses with many locations need to have a strategy for obtaining and managing reviews. Brian Patterson on June 7, 2016   Reviews are an undeniable internet phenomenon. A short 20 years ago, our opinions of … Continue reading Review improvement strategies for franchise and multi-location companies

Why ‘Cost Analysis’ is the Most Important Area of Improvement for Nonprofits

by Mark Courtney June 5, 2016June 5, 2016 As individuals, many of us prefer to focus our energy on one task at a time. It’s a good impulse: Given all of the distractions we face, accomplishing one to-do at a time makes it easier to ensure we actually finish what we start. In the nonprofit … Continue reading Why ‘Cost Analysis’ is the Most Important Area of Improvement for Nonprofits

Why You Must Embrace Continuous Rapid Improvement or Slowly Die

by Kyle Lacy February 18, 2016 Follow @kyleplacyFebruary 18, 2016 The rate of change we experienced at ExactTarget between 2012-2014 was mind-boggling but could never compare to the earlier days of the company. Over the past year at OpenView, I’ve learned that the period of time between early stage and expansion stage for a software … Continue reading Why You Must Embrace Continuous Rapid Improvement or Slowly Die