Tag Archives: Decision

The consumer decision journey in the increasingly complex search retail marketplace

As e-commerce continues to grow, retail marketers will need to invest in digital marketing. Columnist Christi Olson makes the case that search can strengthen your online retail strategy at every stage of the buyer journey. Christi Olson on May 25, 2017   In the retail space today, it’s no longer business as usual. Retail is … Continue reading The consumer decision journey in the increasingly complex search retail marketplace

The value of search across the modern consumer decision journey

Columnist Christi Olson of Bing shares research on how search fits into the overall buyer’s journey, reaching consumers at all stages in the funnel. Christi Olson on March 2, 2017     As disruptive technologies reshape the digital marketing landscape, advertisers are scrambling to stay relevant and top of mind with consumers. In this shifting … Continue reading The value of search across the modern consumer decision journey

Who Owns the Renewal? – 3 Ownership Models to Guide Your Decision

by Dave Blake May 20, 2016 Follow @davecblakeMay 20, 2016 During my travels meeting with customer success leaders from around the globe, I’m frequently asked two common questions. Who should own the renewal, sales or customer success?How should I compensate my Customer Success Manager (CSMs)? I’ll cover the answers to these questions in a two-part … Continue reading Who Owns the Renewal? – 3 Ownership Models to Guide Your Decision

Launching A Multilingual Website – The Toughest Decision?

by James Brockbank May 1, 2016 Follow @BrockbankJamesMay 1, 2016 When done correctly, launching a multilingual version of a website can be one of the most effective ways to grow an online business, driving targeted buyers in new territories and carving out a market presence amongst a new audience. Whilst for some businesses, their offerings … Continue reading Launching A Multilingual Website – The Toughest Decision?