Sam O’Brien October 5, 2020 There comes a point in most business lifespans where you must hire more staff. Maybe your company is growing from strength to strength and you have decided to open a new office. It could be that you are looking for someone who can help develop your customer engagement strategies. Or, … Continue reading 5 Ways to Attract New Talent With Your Current Employees
Laura Krajewski July 28, 2020 Pexels / Pixabay The room is dimly lit, tightly packed, and windowless. The air seems tense. It’s hard to hear above the clatter of keyboards and phones ringing off the hook. Agents juggle phone calls, quickly type out emails and talk down angry callers. We’ve seen the typical call center … Continue reading An Undeniable Choice for Current Times: Move your Contact Center Virtual
Arik Hanson June 26, 2020 Read yet another media story on working remotely and how it will change work forever once the pandemic is over. This one, from Bloomberg, actually took the opposite stance and talked about how the future of work is in the office. But, all these media reports and articles are ignoring … Continue reading Why Aren’t We Talking More About Expectations and the Current Remote Working Situation?
Activism, Current Events, Blackout Tuesday Impacts Ad Spend On Facebook by Laurie Sullivan @lauriesullivan, June 4, 2020 Many marketers and U.S. consumers are closing their wallets in disgust in the wake of the murder of George Floyd as well as Ahmaud Arbery, Tony McDade, Breonna Taylor and other black men and women. Tinuiti analysis shows that … Continue reading How Activism, Current Events, Blackout Tuesday Impact Ad Spend On Facebook
Ruth Chapman — May 19, 2020 Employee retention is now front and center for managers. Across Europe, and indeed the world, organizations have been forced to become more focused on employee engagement and retention. With a global pandemic currently causing massive upheaval throughout the job market, employers are naturally looking for ways to effectively retain … Continue reading The Current State of Employee Engagement and Retention
Larisa Bedgood — December 13, 2019 Follow @www.twitter.com/V12Data The Current State of Email Marketing Email remains one of the most used and effective marketing channels. When done properly, email has the potential to leverage sales, generate new customers and boost retention. Recent research by Demand Metric and Return Path examine the current state of email … Continue reading The Current State of Email Marketing
Chief marketing officers who claim ownership and establish control across their organizations will create better customer experiences, drive customer loyalty. Jennifer Cannon on October 30, 2019 The role of the chief marketing officer (CMO) has been increasingly scrutinized in recent years. Dozens of CMO positions have been axed from some of the world’s most recognizable … Continue reading Forrester predictions for CMO role are dire, but there is hope for current CMOs
Karl Sakas — September 4, 2018 Follow @KarlSakas — September 4, 2018 skeeze / Pixabay If someone can do the job but they choose not to, they’re a “Reluctant Employee.” You can avoid hiring them by asking the right interview questions. Here in Part 2, I’ll share what to do if you realize one of … Continue reading [Part 2 of 2] How to Handle a Current “Reluctant Employee”
Bruce Hakutizwi — August 14, 2018 Follow @BizForSaleUS — August 14, 2018 According to Inc, 2017 was a record year for buying and selling small businesses and franchises. In 2017, the stock market rose 25%, giving both sellers and buyers the economic confidence to close deals and invigorate the business-for-sale market for years to come. … Continue reading How to Leverage Current Business Buying Trends
Hannah Williams — August 13, 2018 Follow @meltwater — August 13, 2018 Influencer marketing is said to be worth over $ 1.5 billion right now, and that’s likely to rise. A recent study from the World Federation of Advertisers (WFA) found that more than 65% of brands intend to increase spending on influencer marketing over … Continue reading The Current State of Influencer Marketing [Infographic]
