Jake Sheridan — December 1, 2019 Follow @jsvxc Did you know that 83% of online shoppers require help from customer support before they can complete their purchase? The journey from a lead to customer is one of the most important aspects of a small business. Making sure your team follows best practices when using a … Continue reading 8 CRM Implementation Best Practices for Small Businesses
Chalmers Brown — November 29, 2019 When it comes to getting paid for your products or services, there are few options that top credit cards. That’s because accepting credit cards increases profitability, keeps you competitive, and are quick and easy to set-up. Credit cards are also the preferred payment method of customers. In fact, the … Continue reading 25 Mistakes Businesses Make When Starting to Accept Credit Cards
Jeanne Hardy — November 29, 2019 Follow @creativebizinc stevepb / Pixabay At the end of the year, small business owners must take on a complex balancing act with their finances to ensure that they’re well-positioned going into the new year. There are two important factors at play: first, mitigating tax liability while maintaining enough cash … Continue reading Year-End Financial Planning for Small Businesses
The new feature launched with 17 small businesses. Taylor Peterson on November 25, 2019 In advance of Small Business Saturday (Nov. 30) and the holiday shopping season, Pinterest has launched Pinterest Shop – a new dashboard curated by Pinterest that showcases the profiles and products of small businesses in an Etsy-style fashion. Shop currently includes … Continue reading Pinterest launches Pinterest Shop for small businesses that make and sell products
Deborah Sweeney — November 22, 2019 Follow @MyCorporation More than Q4 is ending for small businesses this year. We’re wrapping up an entire decade! As we prepare to say hello to 2020, it’s important that businesses take the necessary actions to remain in compliance and get ready to welcome Q1 of the new year. From … Continue reading Simple Actions Small Businesses Can Take to End the Year Strong
Toby Scammell — November 18, 2019 Follow @tobyscammell The internet has turned local business on its head, giving rise to e-commerce companies like Amazon that compete with mom-and-pop shops in just about every retail category. The silver lining is that the mobile web has also made it easier than ever for people to search, find, … Continue reading 4 Free Ways Local Businesses Can Get Found By More Customers in “Near Me” Searches
RJ Horsley — November 18, 2019 Follow @https://twitter.com/rj_horsley?lang=en The day after Thanksgiving marks the start of the official holiday shopping season with Black Friday, Small Business Saturday, and Cyber Monday all stacked up one after the other. While Black Friday and Cyber Monday are typically associated with large businesses and corporations, that doesn’t mean small … Continue reading 6 Ways for Small and Medium Businesses to Capitalize on the Thanksgiving Weekend Holidays
Mark Quadros — November 18, 2019 Follow @https://twitter.com/_markquadros Is your business able to compete on the market without having established its presence on social media? Answering “yes” couldn’t be farther from the truth. With the ever-increasing impact of technology on our daily lives, it is no surprise that, in 2017, 90 percent of U.S. businesses … Continue reading 3 Social Media Strategies for Small Businesses in 2019
Brooklin Nash — November 16, 2019 Follow @realBrookNash People are practically glued to their smartphones — so why not take advantage of it? It’s now easier than ever before to keep in touch with your customer base. Today’s consumers also expect companies to offer easy, convenient ways to communicate. Because of the changing world of … Continue reading How Small Businesses Can Use SMS for Customer Support
Just 9% of DCX executives have rolled out personalization tools in their organization. Amy Gesenhues on November 15, 2019 One would think that with more than 7,000 martech tools available to create exceptional digital customer experiences, businesses would have little trouble building a marketing stack that delivers a seamless customer journey — but that doesn’t … Continue reading Nearly half of businesses aren’t investing in personalization technologies despite citing customer experience as a top priority
