Tag Archives: brief

Is innovation on your roadmap?

Setting in place a strategy around innovation helps get different teams within your organization onboard. Chris Wood on October 27, 2021 Innovation through marketing technology   “Leading companies will win digitally by continually innovating brand experiences that drive transformative results,” said Dave Mankowski, Chief Growth Officer for CX software company Bounteous, at our recent MarTech … Continue reading Is innovation on your roadmap?

B2B cozies up to empathy

Plus the search for a marketing ops ninja rock star… Kim Davis on October 12, 2021 Customer success gets passionate  We spoke to Gemma Cipriani-Espineira about the reason she re-branded her support team as the department of Customer Love. Cipriani-Espineira was last week promoted from VP Customer Success to Chief Customer Officer at B2B scheduling … Continue reading B2B cozies up to empathy