Tag Archives: Turnover

5 Reasons Your Employee Turnover Is on the Rise

Kellie Wong January 29, 2021 Even wonderful employers face the occasional loss of a worker. The employee turnover rate across all industries is 10.9 percent, representing a range between 13.2 percent in the technology (software) industry and 10.8 percent in financial services. These figures have been rising steadily as the economy grows stronger and workers … Continue reading 5 Reasons Your Employee Turnover Is on the Rise

How to Address High Turnover With Retail Employees

Kellie Wong January 14, 2021 Here’s a not-so-fun fact: Retail employees leave their positions at a rate that’s over four times higher than the average turnover rate in all other industries. According to Human Resources Today, that translates to $ 19 billion in costs related to hiring and training new employees. The highest turnover rates … Continue reading How to Address High Turnover With Retail Employees

Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience

Laura Krajewski August 7, 2020 As a call center agent, a day of work can be like whiplash. They have hours of monotonous work the first half of your shift and then… BAM! Something goes awry and they’re swamped with back to back phone calls from angry customers. The switch from boredom and tedium to … Continue reading Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience

Prepare for Employee Turnover at Your Agency… Because Everyone Will Leave You Eventually

Karl Sakas July 17, 2020 Be proactive: Follow my 4 steps to help you prepare for employee turnover at your agency. As an agency leader, you face an inevitable reality: 100% of your employees will eventually leave you, whether voluntarily or involuntarily. Agency benchmark: your annual employee turnover should be under 20%. The good news … Continue reading Prepare for Employee Turnover at Your Agency… Because Everyone Will Leave You Eventually

Employer Branding Strategies to Increase Quality of Hires and Decrease Turnover

Jake Rheude — December 24, 2019 Follow @jakerheude One of the most overlooked major expenses of a business is high turnover. This comes from employees that are dissatisfied, disengaged, or simply a bad fit for your business – but many businesses chug along, hiring and rehiring, training and re-training, without breaking down just how much … Continue reading Employer Branding Strategies to Increase Quality of Hires and Decrease Turnover

The Growing Problem (And Cost) of Employee Turnover [Infographic]

Brian Wallace — October 8, 2019 Follow @nowsourcing The biggest downside to a strong economy right now is that turnover is growing at a high rate of speed. When employees have options they tend to look for more pay and better benefits as well as an opportunity to grow and advance in their careers. Turnover … Continue reading The Growing Problem (And Cost) of Employee Turnover [Infographic]