March 15, 2024 3 blatant ways the Great Betrayal is damaging workplace culture—and how leaders can rebuild trust Leaders who do not address the impacts of the Great Betrayal risk high attrition and low productivity. BY Jennifer Dulski A dramatic shift is happening in workplaces. After numerous high-profile rounds of job cuts last year and more … Continue reading 3 blatant ways the Great Betrayal is damaging workplace culture—and how leaders can rebuild trust
Tag Archives: trust
How to build trust and loyalty in retail with reception marketing
Here’s how retail brands can connect with consumers by delivering valuable content whenever and wherever they need it. RJ Licata on February 28, 2024 The consumer experience has fully evolved from anonymously transactional to personally helpful. Retail brands must seamlessly mesh into and be present throughout the customer journey to remain useful to consumers. They … Continue reading How to build trust and loyalty in retail with reception marketing
How to build customer trust through data privacy and security
Data drives business, but breaches drive customers away. Learn how to balance data collection and security to build consumer trust. Shama Hyder on January 30, 2024 Advancements in data and technology are meant to make our lives easier. Martech promises task automation, optimized workflows and improved digital experiences, but it also creates opportunities for bad … Continue reading How to build customer trust through data privacy and security
4 science-backed ways to build trust as a leader
By Tracy Brower January 18, 2024 Today, true leadership is harder, but more important than ever. In a world that is increasingly volatile, complex and ambiguous, leaders are integral to creating the conditions in which workers can thrive and organizations can generate great results. Trust is key to this process. When people trust their … Continue reading 4 science-backed ways to build trust as a leader
In Sam Altman Advertisers Trust
In Sam Altman Advertisers Trust by Laurie Sullivan , Staff Writer @lauriesullivan, November 20, 2023 Visionaries lead and execute the best companies. Founding entrepreneurs — the people like Sam Altman who put everything on the line to challenge the status quo — face risk head on with a focus on success, even if that success, along … Continue reading In Sam Altman Advertisers Trust
What people get wrong about apologies, according to a trust scientist
By Shalene Gupta August 29, 2023 Peter H. Kim, a professor at the University of Southern California’s Marshall School of Business, has spent two decades studying trust and trust repair. In his new book, How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired, he lays out the surprising truths about trust; … Continue reading What people get wrong about apologies, according to a trust scientist
OpenAI’s trust and safety lead is leaving the company
FTC opens investigation into ChatGPT creator OpenAI Jon Fingas @jonfingas American regulators now appear to be clamping down on generative AI in earnest. The Washington Post has learned the Federal Trade Commission (FTC) has launched an investigation into OpenAI, the creator of ChatGPT and DALL-E. Officials have requested documents showing how the company … Continue reading OpenAI’s trust and safety lead is leaving the company
For small businesses, trust is everything
By René Lacerte June 30, 2023 Jennifer Cullenbine knows a lot about trust. Jennifer is the CEO and founder of Family Giving Tree, a small non-profit business in Silicon Valley and one of our BILL customers. They make it possible for people to gift targeted donations that make wishes come true. For example, if … Continue reading For small businesses, trust is everything
A Reddit transcription community will shut down over a ‘lack of trust’ in the platform
A Reddit transcription community will shut down over a ‘lack of trust’ in the platform Kris Holt @krisholt A group of Reddit volunteers who transcribe media from other subreddits are shutting down their community, in part due to changes the company is making to its API. The community, r/TranscribersOfReddit, will close its doors … Continue reading A Reddit transcription community will shut down over a ‘lack of trust’ in the platform
Sam Altman: You should not trust Sam Altman
By Mark Sullivan June 22, 2023 Large generative AI models may be the biggest technology revolution in history, and the leader of the biggest developer of such models may be among the most powerful people in the world. That leader, OpenAI CEO Sam Altman, spoke at the Bloomberg Technology Summit in San Francisco Thursday … Continue reading Sam Altman: You should not trust Sam Altman