Tag Archives: Times

Doing Business and Rising Above in Times of Crisis

Irish Abedejos August 26, 2020 OpenClipart-Vectors / Pixabay In today’s business climate, business owners must remain agile – they must continuously adapt, decide at a breakneck pace, execute with the twinkling of an eye, and consistently innovate. They are quick, spontaneous, and goal-driven. It’s part of who they are — and there’s always new technology … Continue reading Doing Business and Rising Above in Times of Crisis

4 Reasons We Need Emotionally Intelligent Leaders in Times of Crisis

Paul Keijzer August 14, 2020 The COVID-19 pandemic has been a colossal test of leadership across industries and geographies. Nearly every organisation has faced unprecedented challenges over the past few months, ultimately testing the values and skills of its leaders. Needless to say, in order to navigate this uncertainty, one requires courage, compassion, and mental … Continue reading 4 Reasons We Need Emotionally Intelligent Leaders in Times of Crisis

An Undeniable Choice for Current Times: Move your Contact Center Virtual

Laura Krajewski July 28, 2020 Pexels / Pixabay The room is dimly lit, tightly packed, and windowless. The air seems tense. It’s hard to hear above the clatter of keyboards and phones ringing off the hook. Agents juggle phone calls, quickly type out emails and talk down angry callers. We’ve seen the typical call center … Continue reading An Undeniable Choice for Current Times: Move your Contact Center Virtual

How to Create Your Employee Experience Design in Uncertain Times

Gil Cohen June 28, 2020 If there ever was a VUCA era, this is it. Volatility, uncertainty, complexity, and ambiguity are being felt by people and organizations everywhere. Employee experience design has become more important than ever in supporting employee wellness and nurturing workforce performance. When faced with change, individuals experience a variety of emotional … Continue reading How to Create Your Employee Experience Design in Uncertain Times

How to Future-Proof Your Brand and Business in Times of Crisis

Daria Gonzalez — June 11, 2020 Throughout the Covid19 pandemic and subsequent economic and social global crisis, few people have mentioned that within crisis lies great opportunity. It’s a truth, albeit one that is hard to see when putting out fires daily. (c) Wunderdogs Agency We are simultaneously living through one of the greatest pandemics … Continue reading How to Future-Proof Your Brand and Business in Times of Crisis