Tag Archives: Times

Instagram will tell brands how many times their organic posts are shown

Instagram’s new tools for brands with business profiles include a way to track posts’ impressions counts and break down follower bases. Tim Peterson on May 31, 2016 Neirfy / Shutterstock.com No one really knows how many people actually had a chance to see one of their Instagram posts. They know the potential audience based on … Continue reading Instagram will tell brands how many times their organic posts are shown

5 Steps for Engaging Employees Through Challenging Times or Corporate Change

by Jim Haudan May 11, 2016 Follow @jhaudanMay 11, 2016 Almost eight years ago, during one of the toughest economic times most people had experienced, I wrote an article discussing how organizations and leaders can successfully navigate through those difficult periods, like significant financial shifts in the marketplace and corporate change. Since then, there have … Continue reading 5 Steps for Engaging Employees Through Challenging Times or Corporate Change

It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

by Tricia Morris March 20, 2016 Follow @paratureMarch 20, 2016 A quote from well-known customer service and customer experience advocate Bill Quiseng encourages organizations to “work as hard to keep a customer as you do to find a new one.” And if you’ve ever wondered if customer retention should at least receive equal effort and … Continue reading It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

What The New York Times Can Teach You About Switching Up Your Messaging Strategy

by Todd Grennan November 13, 2015November 13, 2015 The New York Times recently published a post looking at the way they use push notifications. It used to be that the paper only sent them about breaking news, but they’ve begun expanding their use to promote other stories. That’s boosted readership, but it’s also triggered criticism … Continue reading What The New York Times Can Teach You About Switching Up Your Messaging Strategy

Preserving What Make You Great In Times Of Rapid Growth

Chris CancialosiOctober 19, 2015 We’ve all heard stories of meteoric growth from companies like Shake Shack, Uber and Slack. And while many of these stories serve as inspiration for entrepreneurs and leaders at all levels, the reality of navigating a company through rapid growth never plays out as smoothly as these stories would have you … Continue reading Preserving What Make You Great In Times Of Rapid Growth