Tag Archives: Times

Bubble, bubble, toil and trouble: Tough times ahead in digital

Is digital marketing headed for a big-time crash? Columnist Lewis Gersh thinks so — and he offers marketers advice on how to survive the impact. Lewis Gersh on June 24, 2016 at 9:01 am If there’s one certainty about bubbles, it’s that eventually, they burst. We’ve seen it happen time and again across various marketing … Continue reading Bubble, bubble, toil and trouble: Tough times ahead in digital →

Instagram will tell brands how many times their organic posts are shown

Instagram’s new tools for brands with business profiles include a way to track posts’ impressions counts and break down follower bases. Tim Peterson on May 31, 2016 Neirfy / Shutterstock.com No one really knows how many people actually had a chance to see one of their Instagram posts. They know the potential audience based on … Continue reading Instagram will tell brands how many times their organic posts are shown →

5 Steps for Engaging Employees Through Challenging Times or Corporate Change

by Jim Haudan May 11, 2016 Follow @jhaudanMay 11, 2016 Almost eight years ago, during one of the toughest economic times most people had experienced, I wrote an article discussing how organizations and leaders can successfully navigate through those difficult periods, like significant financial shifts in the marketplace and corporate change. Since then, there have … Continue reading 5 Steps for Engaging Employees Through Challenging Times or Corporate Change →

It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

by Tricia Morris March 20, 2016 Follow @paratureMarch 20, 2016 A quote from well-known customer service and customer experience advocate Bill Quiseng encourages organizations to “work as hard to keep a customer as you do to find a new one.” And if you’ve ever wondered if customer retention should at least receive equal effort and … Continue reading It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One →

What The New York Times Can Teach You About Switching Up Your Messaging Strategy

by Todd Grennan November 13, 2015November 13, 2015 The New York Times recently published a post looking at the way they use push notifications. It used to be that the paper only sent them about breaking news, but they’ve begun expanding their use to promote other stories. That’s boosted readership, but it’s also triggered criticism … Continue reading What The New York Times Can Teach You About Switching Up Your Messaging Strategy →