Here are some suggestive gifting strategies for a brand’s non-consumer during this season’s narrow window of holiday shopping. Sharon Joseph on November 21, 2019 It’s not uncommon to see brands dedicate 365 days of their customer experience strategies to their buyers’ consumer behavior. But to sustain impactful CX in our competitive digital age, brands this … Continue reading Gifter CX: How to make a play for gift givers this holiday shopping season
Chris Christoff — November 17, 2019 Follow @chriscct7 With the holidays right around the corner, businesses are ramping up their email marketing campaigns and deciding how they’ll best cater to consumers. It’s a time of year where shoppers spend significantly more, and brands can use this to their advantage if they play their cards right. … Continue reading 4 Email Marketing Tips To Increase Sales This Holiday Season
Liz Kislik — November 15, 2019 Follow @lizkislik About a month ago, I was interviewed by Jim Karrh, the consultant, coach, and discerning host of the podcast Manage Your Message. Jim recognizes that the way leaders manage their messaging makes a significant difference in their productivity and success. He’s a thoughtful interviewer, and we had … Continue reading This is How to Help Employees Commit to Change Initiatives
Tamra Chandler — November 15, 2019 This is my fourth blog in this series (you can find the first three on this topic here: blog one, blog two, and blog three). Let’s review. It’s past time to fix feedback and restore to its rightful place as a powerful and valuable tool for good. We must … Continue reading This Isn’t Feedback: A Critique of the Annual Review
Syed Balkhi — November 8, 2019 Follow @SyedBalkhi There’s a lot that goes into planning for a successful eCommerce holiday season. Many eCommerce site owners focus on driving traffic to their online store by optimizing for SEO, creating holiday-themed content, using online advertising, and more. But, even if your online store has a ton of … Continue reading 5 Improvements to Make Your Online Store More Successful This Holiday Season
Tamra Chandler — November 10, 2019 In my first two blogs on this topic (blog one and blog two), I made the case that it’s time (actually, well past time) to fix feedback and realize the full positive power feedback can bring to us and our organizations. I offered a new definition of feedback and … Continue reading This Isn’t Feedback: Telling Isn’t Trust-Building
Sourov De — November 5, 2019 Here’s the scenario. You’re managing a successful business. Leads are coming at you day in and day out. You’ve maxed out hours, but customers can’t get enough of you and your team. They need more! What do you do? Do you extend the workday? Close the door on new … Continue reading Think Hiring is the Answer? Try This Instead
Kyle Weber — November 1, 2019 Whether it’s Elon Musk making dark predictions about AI, or Hollywood adding another chapter to the Terminator franchise, the idea of a robot takeover is as mainstream as ever. While movies like The Matrix and iRobot have their own unique wrinkles, we know the broad strokes of the story … Continue reading Is This the Beginning of the End for Digital Marketing?
Tamra Chandler — October 28, 2019 For many of us, “feedback” is a dirty word that we associate with painful conversations, bias, politics, resentment, and self-doubt. Feedback certainly has a branding problem — a negative reputation we’ve collectively built one lousy experience at a time. It isn’t that we all set out with bad intentions; … Continue reading This Isn’t Feedback: 4 Things You Think Are Feedback, But Actually Aren’t
JoAnn Corley — October 24, 2019 Follow @joann corley One of the elements of business I’m becoming more and more committed to – for myself and clients – is that of simplicity. I’m also devoted to spend my time providing insights and information from a different point of view that provides meaningful value…that is if … Continue reading Do You Carry This Critical Point of View in Your Business?