Marketing operations expert Kimi Corrigan offers advice from her MarTech East session on the role of project managers and how workplace culture affects feedback. Wendy Almeida on October 22, 2019 Kimi Corrigan on stage at MarTech East in Boston. Marketing operations expert, Kimi Corrigan from Duo Security at Cisco, led the MarTech East session, “How … Continue reading MarTech Overtime: How marketing operations teams can be more effective
Varun Tyagi — October 9, 2019 Let’s face it – it’s easy for anxiety and boredom to creep into any job, including customer support. Listening to customers’ rants, complaints, and arguments incessantly can be a challenging exercise. Not to mention the equally daunting and exhausting task of following-up and responding to one angry customer after … Continue reading A Simple Method to Boost Your Support Team’s Productivity
Darleen DeRosa — September 20, 2019 Follow @onpoint_llc — September 20, 2019 rawpixel / Pixabay “All happy families are alike; each unhappy family is unhappy in its own way.” Leo Tolstoy’s famous opening sentence from Anna Karenina may overstate the case a bit, but there’s something to be said for the fact that successful teams … Continue reading 5 Habits of Resilient Teams
Rick Lepsinger — September 17, 2019 Follow @onpoint_llc — September 17, 2019 rawpixel / Pixabay Although many organizations still operate in terms of distinctly siloed functions, the trend toward flattened, more distributed structures is accelerating. Cross-functional teams play an important role in facilitating that transition, serving as an intermediary between the hierarchical decision-making practices of … Continue reading Maximizing the Benefits of Cross-Functional Teams
Sarah Deane — September 13, 2019 Follow @effectUX — September 13, 2019 The leadership gap continues to plague organizations globally, with the average organization losing over $ 1 million per year, and experiencing lower levels of productivity and engagement, due to less-than-optimal leadership practices. The impact is being felt at all levels with a high … Continue reading 6 Tips for Managers Who Want to Build High Impact, Happy Teams and Thriving Organizations
Elia Gourgouris — August 30, 2019 — August 30, 2019 “Happiness is the meaning and the purpose of life, the whole aim of human existence.” – Aristotle Who is a leader? Is it the CEO of the company, or another executive from the C-Suite? Is it the Director or Head of the department? Is it … Continue reading Happy Leaders = Happy Teams
Miles DePaul — August 28, 2019 — August 28, 2019 Let’s be honest with ourselves a little bit here. Sending email campaigns can sometimes feel like one of two fun, but strangely aggressive, children’s games. Whack-a-mole, and pin the tail on the donkey. Sometimes it can feel like we are just trying to keep up. … Continue reading Using the Scrum Framework In Your Email Marketing Teams
Marko Maric — August 8, 2019 — August 8, 2019 Remote teams are slowly becoming the new norm as many employees choose to work without geographical constraints, while businesses look for new talent outside their immediate surroundings. Freelance platform Upwork has released a Future Workforce Report which concludes that as younger people (Millennials and Gen … Continue reading Time Management Best Practices for Remote Teams
Darleen DeRosa — August 8, 2019 Follow @onpoint_llc — August 8, 2019 27707 / Pixabay What team size is optimal? Do cross-functional virtual teams have more challenges? How often should virtual teams meet face-to-face? These and other questions led to our research study, where we collected data to better understand the divide between successful virtual … Continue reading Ten Things That Make Virtual Teams More Effective
Jim Haudan — August 1, 2019 Follow @jhaudan — August 1, 2019 Dialogue is at the root of all effective engagement and group action. This statement seems straightforward enough. Communicate with your peers and teams and you’ll be effective! Surprisingly, however, it’s not that simple. Real dialogue at work—the exchange of thoughts where each person … Continue reading Dialogue is Powerful: How to Engage Your Teams Through Conversations, Not Presentations
