Tag Archives: Take

Three Ways to Take Small Business Saturday Up a Notch with Video

  Brad Jefferson,     November 26, 2014   With the holidays fast approaching, small business owners are looking for ways to market their business during the busiest time of the year. Celebrating its fifth year on November 29, Small Business Saturday helps businesses kickstart the holiday season with a focus on shopping local and welcoming … Continue reading Three Ways to Take Small Business Saturday Up a Notch with Video

Should Marketing or Sales Take the Lead in Lead Generation?

By David Dodd, Published November 12, 2014 Today, there are two distinct, and seemingly contradictory, paradigms of B2B demand generation. Both paradigms are essentially responses to profound changes in the B2B marketing and sales environment, the most significant of which has been the emergence of empowered buyers. Business buyers now have easy access to a … Continue reading Should Marketing or Sales Take the Lead in Lead Generation?

Your Phone Leads Aren’t Converting: Steps You Can Take To Fix It

By Katherine Buchholz, Published November 7, 2014 Phone leads drive business. Studies show that inbound calls often convert to revenue 10 to 15 times more frequently than web leads, making them the lead type sales managers want most. It’s why marketers are spending $ 68 billion annually on ads to generate those sought-after calls. Yet … Continue reading Your Phone Leads Aren’t Converting: Steps You Can Take To Fix It

Sorry, But “How Many Touches Does it Take to Make a Sale?” is No Longer a Valid Question

On a recent conference call with a prospective client, the Vice President of Sales chimed in with a question: “How many touches do you think it takes before someone becomes a lead?” In the most diplomatic tone I could muster, I responded by stating that I didn’t think there was any correct answer to his … Continue reading Sorry, But “How Many Touches Does it Take to Make a Sale?” is No Longer a Valid Question

What Does It Take To Generate “Total Customer Satisfaction”?

Let’s assume that you are a member of the leadership team for your organisation. Circumstances are such that you decide that your organisation needs to focus on customers and generate “total customer satisfaction” on the assumption that satisfied customers buy more of your stuff at higher prices thus generating higher profits. How would you go … Continue reading What Does It Take To Generate “Total Customer Satisfaction”?