Tag Archives: Strategies

Call Center Improvement Strategies that Work: 4 Ways to Offer Your Agents Instant Feedback and Finally Deliver on Your Customer Experience Promises

Veronica Krieg — March 9, 2020 Have you ever heard of Flashbulb memory? Flashbulb memory is our tendency, as humans, to only remember experiences where our emotions run high. The thrilling time we went skydiving. The upset we felt when we didn’t get that promotion. Or, the infuriating call we had with a red-hot customer … Continue reading Call Center Improvement Strategies that Work: 4 Ways to Offer Your Agents Instant Feedback and Finally Deliver on Your Customer Experience Promises

5 Successful Website Conversion Strategies for Greater Customer Growth

Christopher Jan Benitez — February 29, 2020 Your business should always offer something valuable to its consumers. When you let your website as it is, you’ll be taken over by your competitors in a heartbeat. The process of optimizing your blog is to achieve the highest possible percentage of visitors converting or completing your desired … Continue reading 5 Successful Website Conversion Strategies for Greater Customer Growth

Want to Build a Profitable Business? Avoid These 4 Pricing “Strategies”

Michelle Palacios — February 12, 2020 When you’re trying to build a business it’s easy to assume the #1 thing you need to focus on (after you’ve setup up the basics of your website or store), is figuring out how to drive traffic to your shop. But turning an idea into a profitable business takes … Continue reading Want to Build a Profitable Business? Avoid These 4 Pricing “Strategies”

4 Networking Strategies to Make the Most Out of Your In-Person Conference

Clair Kim — February 7, 2020 Networking is an essential part of business. While it takes a whole lot of vision, goals, passion, and determination to get you where you want to go, it also takes a good amount of connecting and building professional relationships. Networking can help you develop important connections, find supporters or … Continue reading 4 Networking Strategies to Make the Most Out of Your In-Person Conference

Working Remotely with Gen Z: Strategies Business Leaders Can Use to Manage and Mentor the Youngest Generation of Employees

Laura Spawn — February 6, 2020 Sometime between the advent of the hoverboard and the release of the iPhone 11, the first wave of true digital natives—better known as members of Generation Z (or “Gen Z” for short)—took their first steps into a workforce now trying to navigate the differences between five generations of workers. … Continue reading Working Remotely with Gen Z: Strategies Business Leaders Can Use to Manage and Mentor the Youngest Generation of Employees