Tag Archives: Social

Facebook Uses Ad Tech to Dominate the Social Advertising Ecosystem

Chris HortonApril 10, 2015 Not only is Facebook the biggest social network on the planet, it’s also the dominant force in social advertising. This is the upshot of a recent report issued by Strategy Analytics, which reveals that Facebook accounted for three-quarters of global social network ad spend in 2014. Overall, ad spend on social … Continue reading Facebook Uses Ad Tech to Dominate the Social Advertising Ecosystem →

Less Than 20% Of B2B Buyers Say Social Media & Blogs Impact Vendor Discovery Process [Report]

New B2B web usability report shows considerable disconnect between what B2B buyers want on a website and what vendors provide. Amy Gesenhues on April 9, 2015 A newly released B2B web usability report from KoMarketing and BuyerZone shows a sizable disconnect between what B2B e-commerce buyers want on vendor websites and the content vendor websites … Continue reading Less Than 20% Of B2B Buyers Say Social Media & Blogs Impact Vendor Discovery Process [Report] →

Social Customer Service: Brands May Not Love It, But They Cannot Leave It

Tricia MorrisApril 7, 2015 In 2012, an IBM survey of approximately 1,700 CEOs around the globe predicted that social media would become the number two customer interaction channel behind phone somewhere between 2015 and 2017. A 2012 Gartner Predicts said that by 2014, refusing to communicate with customers on social media would be as harmful … Continue reading Social Customer Service: Brands May Not Love It, But They Cannot Leave It →

How To Choose The Right Social Networks For Your Business

Monique CraigApril 7, 2015 When it comes to brand presence on social media, the more doesn’t always mean the better. More social media profiles don’t automatically guarantee more exposure. Every social network is unique, attracts a different audience and requires a different amount of time to get it right. When choosing their social networks, it’s … Continue reading How To Choose The Right Social Networks For Your Business →