Tag Archives: Shoppers

95% of online shoppers say a positive return experience drives loyalty [Report]

Narvar found almost all consumers surveyed would buy again from a retailer if they were satisfied with the return process. Amy Gesenhues on June 6, 2017   The key to getting repeat e-commerce customers might be a friendly policy and process for accepting returned items. According to a recent survey conducted by the e-commerce management … Continue reading 95% of online shoppers say a positive return experience drives loyalty [Report]

How to Keep Online Shoppers from Losing Trust in Your eCommerce Business

Victoria Heckstall — May 3, 2017 Follow @wahmjourney91— May 3, 2017 Trust is an important word in the world of eCommerce. Any successful retailer would argue that it’s the only eCommerce blueprint you’ll ever need. The moment you lose trust it’s almost impossible to get it back. It takes months and years to build a … Continue reading How to Keep Online Shoppers from Losing Trust in Your eCommerce Business

Beacon Use Gives Retailers An Edge With Shoppers

Beacon Use Gives Retailers An Edge With Shoppers by Laurie Petersen, Columnist, April 10, 2017 Beacons have sometimes gotten a bad rap but with “always on” consumers, their ability to deliver personalized customer experiences in the moment makes them well worth experimentation. Luigi Ferguson, assistant vice president of SEO for Ansira, a customer engagement consultancy, … Continue reading Beacon Use Gives Retailers An Edge With Shoppers

Start thinking now about how to tug at the heartstrings of your holiday shoppers

It’s never too early to start planning your holiday marketing strategy. Contributor Giovanni Strocchi takes a look at how marketers can boost brand loyalty and sales by tapping into consumers’ emotions. Giovanni Strocchi on April 3, 2017   From tears of joy to smiles of sadness, the holiday season can be an emotional rollercoaster for … Continue reading Start thinking now about how to tug at the heartstrings of your holiday shoppers

How to Make Your Product More Attractive to Last-Minute Holiday Shoppers

Joel Goldstein — December 20, 2016 Follow @joelgoldstein— December 20, 2016 We’re in the midst of the holiday season, and although many people probably wrapped up their holiday shopping right after Thanksgiving, there will always be a large group of consumers who wait until the last minute possible. Brands who are looking to maximize sales … Continue reading How to Make Your Product More Attractive to Last-Minute Holiday Shoppers

7 E-Commerce Sales Promotions that are Perfect for Converting Holiday Shoppers

Grant Thomas — December 4, 2016 Follow @gsthomas22— December 4, 2016 With the holiday shopping season still very much in swing, it’s a great time to take a look at a few examples of high converting sales promotions from established e-commerce businesses. I’ve put together a list of different types of e-commerce promotions that you … Continue reading 7 E-Commerce Sales Promotions that are Perfect for Converting Holiday Shoppers

7 omnichannel marketing tips to attract holiday shoppers

With holiday retail spending ramping up, columnist Jim Yu shares seven ways to create integrated shopping experiences that engage customers. Jim Yu on November 15, 2016   Businesses that sell products and services online need to fine-tune their digital marketing strategy to attract holiday shoppers during the busy — and competitive — holiday retail season. … Continue reading 7 omnichannel marketing tips to attract holiday shoppers