August 18, 2026 What to do if your biggest client is a risk to your solo business BY Anna Burgess Yang Every year, I look at how much money I earn from each client. Some years, my earnings are very skewed toward one client (or two). If something had happened to that working relationship, my year … Continue reading What to do if your biggest client is a risk to your solo business
As AI agents take over product discovery, marketers risk losing pricing power and customer relationships unless they own the underlying data. By Ana Mourão Published on July 24, 2026 The agentic commerce conversation inside marketing teams narrowed to a single question: how do we get the AI to recommend us? It’s a reasonable … Continue reading The real risk in agentic commerce
AI can speed up every marketing team. The bigger challenge is avoiding commoditization when everyone uses the same tools. By Chris Robson Published on May 26, 2026 One of the biggest traps in marketing research and technology today is mistaking speed for impact. We’re focusing on doing more, being more efficient, and … Continue reading The real risk of AI is marketing commoditization
74% of enterprises that deployed AI customer agents have rolled them back after governance failures damaged CX and trust. By Pamela Parker Published on May 21, 2026 Last year, a grieving air traveler asked Air Canada’s chatbot about bereavement fares. The bot invented a refund policy that did not exist. The customer acted on … Continue reading Bad AI customer agent bots are a growing brand risk
From compliance exposure to lost revenue, weak governance is turning AI gains into hidden liabilities. By Allen Martinez Published on May 6, 2026 Anthropic just crossed the $ 30 billion revenue run rate, built on companies deploying AI agents into core workflows. Eighty-two percent of those companies’ CIOs admit they cannot govern what … Continue reading Why AI agent adoption is creating unseen risk across the enterprise
Advisor urges UK to pause gambling risk checks until pilot data is published Suswati Basu A policy adviser is calling on the UK government to slow down its rollout of financial risk checks for gamblers, arguing ministers are acting before the full results are available. Dr James Noyes, a senior fellow at the … Continue reading Advisor urges UK to pause gambling risk checks until pilot data is published
April 13, 2026 The retention risk AI misses BY Aytekin Tank When I was growing up in Turkey, the hallmark of a successful career was staying with one company for years, even decades. Today, that idea seems almost quaint. The Great Resignation may be receding into the rearview mirror, but workers are still job-hopping, especially … Continue reading The retention risk AI misses
April 08, 2026 This is the biggest risk a company can take in the age of AI BY Rob Fisher and Jeanne Johnson It feels like a “hit-the-brakes” economy, with warning lights flashing everywhere: inflation pressures, AI disruptions, upside-down business models, and a persistent sense that some new market surprise or geopolitical tempest is waiting around the … Continue reading This is the biggest risk a company can take in the age of AI
February 28, 2026 JPMorgan warns a ‘parallel banking system’ is emerging—and it could put trillions in deposits at risk
February 06, 2026 The hidden risk of building a leadership team with people you know
