Tag Archives: Retain

How Small Businesses Can Attract and Retain Top Talent

by Kat Haselkorn June 18, 2016 Follow @KatGoFishJune 18, 2016 A positive work environment is crucial in order to attract and keep top talent. Small but effective changes will make a significant impact on how your employees interact and perform. Whether that be a streamlined commute, incentives, or a healthier office culture, these small changes … Continue reading How Small Businesses Can Attract and Retain Top Talent

It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

by Tricia Morris March 20, 2016 Follow @paratureMarch 20, 2016 A quote from well-known customer service and customer experience advocate Bill Quiseng encourages organizations to “work as hard to keep a customer as you do to find a new one.” And if you’ve ever wondered if customer retention should at least receive equal effort and … Continue reading It is 6 Times More Expensive to Win a New Customer than to Retain an Existing One

6 Factors to Retain and Motivate Your High Performers

by Zachary Johnson December 16, 2015 Follow @zack__johnsonDecember 16, 2015 It’s almost impossible to be in business today without being a digital company to some degree. And for a variety of reasons, there aren’t enough good tech employees to fill all of those digital roles. Because of this shortage in capable tech talent, companies that retain … Continue reading 6 Factors to Retain and Motivate Your High Performers

5 Steps To Engage And Retain New Customers With Email And Social Media

Ryan PinkhamMarch 27, 2015 You know that staying connected with your customers is crucial to growing your small business. You’re likely already investing valuable time and resources into marketing your business, and may be unsure about the results you are seeing. When you consider the high costs and uncertainty associated with traditional advertising methods and … Continue reading 5 Steps To Engage And Retain New Customers With Email And Social Media