Emily Proctor May 15, 2021 Hiring someone to design and build your B2B website can be a daunting task. Not only do you have to find a firm whose design aesthetic matches what you want for your B2B website design, but you also need to think about the development skills they bring to the table. … Continue reading 4 Questions to Ask a B2B Website Developer
Alijah Landing May 12, 2021 There’s a lot of pressure on you as a manager to foster positive relationships with your agents, build those bonds, and keep your team happy. Half of your agents quit their jobs at some point in life because of a bad manager. Not only that, managers control 70% of the … Continue reading 16 Questions to Ask Your Agents if You Want to Retain Call Center Employees
Madeleine Wilson May 9, 2021 Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey. We know NPS can be … Continue reading Beyond NPS: Impactful Mobile Survey Questions and Use Cases
Matt Janaway May 6, 2021 Regardless of how many answers you get, fresh SEO questions will always crop up again and again. It happens. What works for SEO today might not be as useful tomorrow, and what’s good today may be overcome by something else we’ve got to adapt to next year. That’s how we’ve … Continue reading 12 of Your Most Common SEO Questions Answered: The Ultimate Search Engine Optimization FAQ Guide
Amy Drader April 30, 2021 There is a common misstep every leader makes at some point in their career. Many leaders never actually overcome it and become “that boss” who routinely exhibits it. Their behavior can increase workload and undermine team performance. It will irritate people. Bosses who do this are sometimes met with silence … Continue reading Your Leadership Superpower: Asking Questions
John Milburn April 28, 2021 By definition, digital transformation is the process of using digital technologies to create new—or modify existing—business processes, culture, and customer experiences to meet changing business and market requirements (Salesforce). While deploying new technologies and tools to achieve this is part of the equation, at its core, digital transformation means accelerating … Continue reading What’s Slowing Down Your Digital Transformation? 3 Questions to Ask
Garry West April 21, 2021 If your brain goes into overdrive the minute you lie down to sleep, just pose yourself a question. Something silly like: “How many green beans did I see today?”. Your brain will immediately stop its endless chatter in order to try and answer your question. The chatter will resume but … Continue reading Are Questions Good For SEO?
Ramon Nuez April 2, 2021 Abraham Lincoln was 23 years old when he declared to run for the Illinois state legislature. Abraham wrote, “Every man is said to have his peculiar ambition.” Lincoln continues, “All that I am or hope ever to be I get from my mother.” Lincoln’s step-mother Sarah Bush Johnson explained, when … Continue reading The Questions That Define Your Ambition Could Be Your Superpower
William Harris February 12, 2021 Launching a new product is anything but easy. Forty percent of new products fail, according to an article from The Journal of Product Innovation Management. This stat is worrisome, particularly for small ecommerce sellers. They are likely to have less capital to lose on failed products than larger businesses do. … Continue reading The Product Launch Guide: 5 Questions to Answer Before Making the Leap
Karl Sakas February 11, 2021 Employee ownership can be risky: Answer these 19 questions before you share equity During Executive Coaching, an agency owner asked me: “As we shift from ‘fun agency’ to more of a ‘professional firm,’ I wonder if we should establish some kind of structure for there to be Partners within the … Continue reading Employee Ownership Risks: Don’t Let Them “Make Partner” Until You Answer These 19 Questions
