Tag Archives: Managing

8 Tips for Building and Managing a Successful Digital Business

8 Tips for Building and Managing a Successful Digital Business Brad Anderson / 08 Feb 2022   From online shopping and telehealth services to remote working and virtual workout sessions, digital business offerings are rapidly growing to meet market demands. Consumers rely on digital platforms for various daily activities, and there’s no better time than … Continue reading 8 Tips for Building and Managing a Successful Digital Business

10 Keys Content Marketing Managers Should Know About Managing Copywriters

Ken Fortney January 19, 2022 Compelling, accurate, and well-written copy is not always easy to achieve, even when working with expert writers. That’s because managing copywriters is a bit different than managing photographers, videographers, and social media creators. If you’re a content marketing manager (or aspire to be), here are some tips and tricks to … Continue reading 10 Keys Content Marketing Managers Should Know About Managing Copywriters

New to Managing Employees? These Tips Will Help You Succeed.

Nura Eston August 1, 2021 Managing employees isn’t always easy, especially when you’re just getting started. What’s the best way to gain skills and improve? Just like anything else, managing employees takes practice. Here are some tips, ideas and quotes from the experts that won’t just help you become a better manager, they’ll also help … Continue reading New to Managing Employees? These Tips Will Help You Succeed.

How Managing and Coaching to Agent Performance Metrics Amplifies Your Call Center’s ROI

Veronica Krieg October 12, 2020 Almost 80% of your agents show up to work without knowing what’s expected of them. Too many business leaders see the contact center as a cost center, so developing and investing in agent performance falls off the radar. The less money you spend in the contact center, and the more … Continue reading How Managing and Coaching to Agent Performance Metrics Amplifies Your Call Center’s ROI