Tag Archives: Managing

New to Managing Employees? These Tips Will Help You Succeed.

Nura Eston August 1, 2021 Managing employees isn’t always easy, especially when you’re just getting started. What’s the best way to gain skills and improve? Just like anything else, managing employees takes practice. Here are some tips, ideas and quotes from the experts that won’t just help you become a better manager, they’ll also help … Continue reading New to Managing Employees? These Tips Will Help You Succeed.

How Managing and Coaching to Agent Performance Metrics Amplifies Your Call Center’s ROI

Veronica Krieg October 12, 2020 Almost 80% of your agents show up to work without knowing what’s expected of them. Too many business leaders see the contact center as a cost center, so developing and investing in agent performance falls off the radar. The less money you spend in the contact center, and the more … Continue reading How Managing and Coaching to Agent Performance Metrics Amplifies Your Call Center’s ROI

Processes for Managing Your Marketing Remotely

Saher Shohdan October 10, 2020 Image credit: Unsplash Entrepreneurs lay the utmost importance on effective marketing and for a good reason. Marketing is the core medium of communication between your startup and customers. Through marketing, the needs and wants of customers are identified and reciprocated through appropriate branding and advertising to fulfill those demands. As … Continue reading Processes for Managing Your Marketing Remotely

Managing Employees During COVID-19: Addressing 3 Core Issues

Tanvir Zafar September 30, 2020 The COVID-19 surfaced unprecedented challenges, so much so that it has left businesses baffled and many out of work.To avoid any more damage, entrepreneurs have to rethink their business decisions. Not just that, the widespread skepticism is killing businesses. That is why companies need to take measures to make things … Continue reading Managing Employees During COVID-19: Addressing 3 Core Issues