Tag Archives: Love

Is Love the Answer to the Disengagement Economy?

Ryan ScottMay 18, 2015 Gallup’s annual reports on employee engagement inform us that engaged employees give approximately 57% more effort and are 87% less likely to resign. Organizations with above-average levels of employee engagement reap 147% higher earnings per share. When both customer and employee engagement are above average, they experience a 240% jump in … Continue reading Is Love the Answer to the Disengagement Economy?

Social Customer Service: Brands May Not Love It, But They Cannot Leave It

Tricia MorrisApril 7, 2015 In 2012, an IBM survey of approximately 1,700 CEOs around the globe predicted that social media would become the number two customer interaction channel behind phone somewhere between 2015 and 2017. A 2012 Gartner Predicts said that by 2014, refusing to communicate with customers on social media would be as harmful … Continue reading Social Customer Service: Brands May Not Love It, But They Cannot Leave It

Looking For Love In All The ROI Places: Winning At E-Commerce PPC

Navah FuchsFebruary 20, 2015 In 2014, the average conversion rate across industries was between 1.13%-3.69% on desktop. These numbers fluctuated even more when factoring in mobile and tablets. While there are many factors contributing to these low numbers (volume for one), a big reason e-commerce sites lose on conversions is because they cast nets that … Continue reading Looking For Love In All The ROI Places: Winning At E-Commerce PPC

How a Virtual Assistant Can Make Your Customers Fall In Love With You All Over Again

PrialtoFebruary 10, 2015 Even if Valentine’s Day isn’t at the top of your list of holidays to celebrate, your wife might feel differently about that. But Valentine’s Day is not just about celebrating your undying love for your spouse, you should also be thinking about your customers! I know what you are thinking. “But Valentine’s … Continue reading How a Virtual Assistant Can Make Your Customers Fall In Love With You All Over Again