Karen Repoli April 30, 2021 Have you been in this scenario: your website got a professional makeover, your products and services are spiffed up and ready to sell, and you open your doors waiting for that first client to find you. You’ll have some sales, some inquiries about services, and some sign ups to your … Continue reading 3 Tips to Handle Rejection Professionally and Make it a Win
If your “reply-to” handling is automated, you might be missing an opportunity Ryan Phelan on April 16, 2021 Have you looked at your email replies lately? I’m talking about the email messages that come back to your “reply-to” email address after you send an email campaign. Many are autoresponders, like out-of-office messages, but personal replies … Continue reading How you handle email replies matters for great customer experiences
Ellie Diamond December 4, 2020 As an online retailer, you know that it’s important to have an ecommerce store that’s easy to navigate, looks great, and has everything you might need to process a sale. But as any digital marketer will tell you, it won’t work to just sit back and wait for visitors to … Continue reading How to Increase Traffic to Your Online Store: 5 Techniques You Can Handle
Liz Kislik October 30, 2020 A newly promoted client recently asked me about how to plan for her new job. One of her biggest worries was whether the people who report to her have the right talent, capacity, skills, potential, and drive to move into bigger roles themselves. She needs them to step up so … Continue reading How to Handle Your Workload as You Move Up in the Hierarchy
Max Palmer — March 13, 2020 I highly doubt that you wake-up in the morning excited about filling in spreadsheets, setting a budget, answering emails, or folding laundry. But not everything in life is exciting and we all have to do incredibly boring work out of necessity from time-to-time. The good news? There are ways … Continue reading Stay Motivated to Handle Mundane Work
Christopher Brown — October 11, 2019 Follow @marketculture Creating a new business that endures over a long time is hard. We all know the statistics; 80 % of companies fail within the first 2-3 years. What separates the businesses that sustain from those that wither away? Customer obsession. These companies have found a problem worth … Continue reading You Can’t Handle the Truth – Why Most Leaders Say They Want Their Businesses to Be Customer-Centric but Aren’t Willing to Take the First Step
Harvey Deutschendorf — September 27, 2019 Follow @theeiguy As the pace of change and automation in our workplaces continue to speed up, it is inevitable that the pressures and stressors will continue to rise. Most people feel this and are aware of this happening all around them in their organizations. According to a new Korn … Continue reading 7 Ways Emotionally Intelligent People Handle Workplace Pressure
Chris Belknap — July 28, 2019 — July 28, 2019 When working with teams new to Scrum, one of the questions I usually ask is “What are your plans to describe non functional requirements (NFRs)?”. Typically the Product Owner already has a good handle on functional requirements (i.e. new product features), yet what about the … Continue reading How to Handle Non Functional Requirements (NFRs)
Taylor Gordon — July 12, 2019 — July 12, 2019 Often clients are the ones questioning an invoice and initiating invoice disputes, but the scenario can also play out in reverse. Contractors may have questions or comments on what they can and can’t include on the invoice before they send it. Recently, I worked with … Continue reading How to Handle Invoice Disputes With Contractors
Paul Keijzer — June 20, 2019 Follow @Paul_Keijzer — June 20, 2019 Moving up the ladder means managing your new role and status strategically – especially when it comes to your work friends. It is a moment of great pride and satisfaction when leadership recognizes your hard work and promotes you to a new level … Continue reading How to Handle Becoming Your Coworkers’ Boss
