How to get ready to implement customer journey orchestration. First: think about the people involved. Greg Kihlstrom on September 21, 2022 Customer Journey Orchestration (CJO) offers brands the ability to create omnichannel personalized experiences for consumers, which increases the likelihood of both initial conversions and long-term loyalty. Doing this well requires a combination of people, … Continue reading Preparing people for Customer Journey Orchestration: Getting started on CJO
Tag Archives: Getting
Setting up goals: Getting started with Google Analytics 4
Universal Analytics’ goals are called conversions in GA4. Here’s how to organize them. Constantine von Hoffman on September 19, 2022 In Universal Analytics goals measure a completed activity. These are user defined and can be things like making a purchase, completing a game level or submitting contact information. In Google Analytics 4 goals are now … Continue reading Setting up goals: Getting started with Google Analytics 4
Teams: Getting started with the Agile Marketing Navigator
This week we look at the first of six agile marketing roles: the Team. Stacey Ackerman on September 15, 2022 Six agile marketing roles The navigator identifies six agile marketing roles, whereas Scrum has only three named roles. We’re not trying to overcomplicate roles, but we’ve expanded our definition of agile roles to go beyond … Continue reading Teams: Getting started with the Agile Marketing Navigator
Getting started with Google Analytics 4: Redefine success
GA4 isn’t about page views — it’s about different types of trackable events which provide actionable data.. Constantine von Hoffman on September 14, 2022 The arrival of Google Analytics 4 has people understandably nervous. Using its increased capabilities means learning new processes and thinking about things in new ways. We’re here to help. Working with … Continue reading Getting started with Google Analytics 4: Redefine success
Partnering: Getting Started with the Agile Marketing Navigator
Learn about the benefits of the key practice of Partnering. Stacey Ackerman on September 8, 2022 We recently introduced you to the Agile Marketing Navigator, a flexible framework for navigating agile marketing for marketers, by marketers in the article A new way to navigate agile marketing. The navigator has four major components: Collaborative Planning Workshop, Launch Cycle, … Continue reading Partnering: Getting Started with the Agile Marketing Navigator
Waste Removal: Getting started with the Agile Marketing Navigator
Waste prevents work getting done in an agile and efficient way. Here’s how to remove it. Stacey Ackerman on September 1, 2022 We recently introduced you to the Agile Marketing Navigator, a flexible framework for navigating agile marketing for marketers, by marketers in the article A new way to navigate agile marketing. The navigator has four major … Continue reading Waste Removal: Getting started with the Agile Marketing Navigator
Best practices for getting started with AI
Companies don’t have to start from scratch to begin experimenting with artificial intelligence. Chris Wood on September 1, 2022 Artificial intelligence (AI) adds efficiency to any number of marketing applications, from content to conversational chatbots. For organizations looking to harness these capabilities, here are some ways to get started. “You do not, and should not, … Continue reading Best practices for getting started with AI
Why getting rid of this mindset can help you succeed in any negotiation
By Stephanie Vozza August 25, 2022 When you go into a negotiation, it’s natural to want to win. It can be uncomfortable to back down or give up something, but having an either/or mentality can hinder what’s possible, says Wendy Smith, coauthor of Both/And Thinking: Embracing Creative Tensions to Solve Your … Continue reading Why getting rid of this mindset can help you succeed in any negotiation
Artificial intelligence is getting even smarter
AI for marketing is getting better at content creation. But caution is needed. William Terdoslavich on September 1, 2022 Digital marketers still have a job of course. But it is not going to be quite the same job, as artificial intelligence begins its “second act”. Yes, AI is still good at compiling, sorting and categorizing … Continue reading Artificial intelligence is getting even smarter
Cycle Time: Getting started with the Agile Marketing Navigator
Gaining visibility into all the steps involved in a marketing task sets you up to eliminate inefficiencies. Stacey Ackerman on August 25, 2022 In recent articles we covered the Collaborative Planning Workshop and the Launch Cycle. Now we’re going to dive into the fourth of our 6 Key Practices: Cycle Time. Is work taking too long … Continue reading Cycle Time: Getting started with the Agile Marketing Navigator
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