Gerry Moran — September 19, 2019 Follow @GerryMoran — September 19, 2019 It’s all fun and games until someone loses an eye. Or, in reality, a client, an analyst’s support, or your credibility from getting your social media account hacked. And then, HR calls you about your social media governance. Many brands govern their social … Continue reading It’s All Social Media Fun and Games Until You Get a Call from HR
Bill Price — September 17, 2019 — September 17, 2019 According to a ton of data produced by Pew Research over the past five years or so, millennials are on the cusp of becoming the largest population segment in the US, and possibly the largest the country has ever seen. The group’s traits and characteristics … Continue reading 5 Things Millennials Need from You, Like, Yesterday
Hutch Morzaria — September 16, 2019 Follow @cxmaster — September 16, 2019 IT service teams have been under continuous pressure about two matters for quite some time now. On the one hand, they must to do more with less. On the other, they need to deliver superior customer service and reduce downtime. We have seen … Continue reading Separating Hype from Reality: Exploring AI in IT Service Management
Bonnie Harris — September 15, 2019 Follow @waxmarketing — September 15, 2019 FirmBee / Pixabay Creating infographics have been one of the most widely used content marketing strategies for the past few years. Infographics are great for grabbing people’s attention, explaining important concepts, and sharing statistics. Unfortunately, as more people began to realize the power … Continue reading 4 Infographic Marketing Tips From the Pros
Dave Brock — September 14, 2019 Follow @davidabrock — September 14, 2019 As much as we want to, and should, focus on our sales successes, a large part of sales has to do with failure. We win some, we will always lose some. We try a certain approach, say a prospecting program, or a new … Continue reading Learning From Our Failures
New Software From Human Automation Tracks Digital Footprint by Ray Schultz , September 12, 2019 SaaS provider Human Automation has launched the beta version of Personalize, software that uses an AI-driven algorithm to monitor a consumer’s website behavior and interests. This data can be used to fuel personalized email campaigns. The product can analyze metrics … Continue reading New Software From Human Automation Tracks Digital Footprint
Ian Mitchell — September 11, 2019 — September 11, 2019 “Everybody has their manifesto; let them talk their language, come to the people, and the people will decide” — Prakash Raj So where were you between February the 11th and 13th, 2001? Well, since you appear to have difficulty remembering, let me narrow things down. … Continue reading The Agile Manifesto from a Lean Perspective
Karen Repoli — September 11, 2019 Follow @karenrepoli — September 11, 2019 During WW1 Henry Ford sued a Chicago newspaper for libeling him when they called him “an ignorant pacifist.” At the ensuing trial, the defense lawyers grilled with Mr. Ford with a line of questioning regarding general knowledge in an effort to prove to … Continue reading What You Can Learn About Building a Dream Team From Henry Ford
Do your homework in order to maximize your time and ensure you connect with speakers, exhibitors and your network while you’re there. Gene De Libero on September 10, 2019 Over the past few years in my role as digital marketing evangelist for a customer experience management company, I have had the opportunity to attend dozens … Continue reading How to get the most value from any marketing conference
Justin Herring — September 5, 2019 Follow @justincherring — September 5, 2019 Bl?gg?ng ?? ?t?ll ?n? ?f th? b??t w??? t? dr?v? traffic t? ??ur w?b??t? ?nd ?ttr??t n?w clients, customers, or patients. But ?r? you m?k?ng the most ?f ??ur l???l bu??n??? bl?g? Maybe not. If ??u’r? n?t, th? b?g qu??t??n ?? wh?t ?h?uld … Continue reading 5 Tips to Get the Most from Your Local Business Blog
