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Customer Lifecycle Marketing Lessons From Those Who Made It Work

by Saurabh Nangia December 8, 2015 Follow @nangia5December 8, 2015 Customer lifecycle marketing (CLM) defines the key stages that a customer evolves through, from acquisition to retention, over the course of the relationship with a brand. We all know about the sales funnel and its involvement in the Customer Lifecycle. A customer is taken through … Continue reading Customer Lifecycle Marketing Lessons From Those Who Made It Work →

Short and Scholarly: Where Are Your Referral Employees Coming From?

by Daniel James December 3, 2015 Follow @FurstPersonDecember 3, 2015 In a recent study, published in Personnel Psychology, the concept of referral hiring was explored. The study, titled Uncovering the Nuances of Referral Hiring, explored this topic by examining how referral employees might perform based on how their referrers perform within the organization. The details … Continue reading Short and Scholarly: Where Are Your Referral Employees Coming From? →

A CMO’s View: How The 208-Year Old Wiley Brand Went From Traditional To Digital Marketing

Wiley CMO Clay Stobaugh shares the challenges of leading a company founded in 1807 into the digital marketing age. Amy Gesenhues on December 2, 2015  After more than 208 years in business, Wiley has moved its brand into the digital age while continuing to focus on educational resources, professional development and scholarly research. “There is … Continue reading A CMO’s View: How The 208-Year Old Wiley Brand Went From Traditional To Digital Marketing →

Click-to-Call & Paid Search: Best Practices And Secrets From The Pros

5 marketing experts share what you can do right now to transform your click-to-call campaigns Research from Google has shown that the most common response to a mobile, local search is a phone call.  Advertisers have caught on, widely adopting click-to-call ad units in Google and Bing.  In fact, consumers are expected to click-to-call directly … Continue reading Click-to-Call & Paid Search: Best Practices And Secrets From The Pros →

How to Learn From and Overtake Competitors with Social Media Marketing

by Nathan Sikes November 30, 2015November 30, 2015 One approach to becoming successful in your social media marketing campaign is to check out what the competition is doing. Even beyond just knowing their tricks so you can do better, they are working within the same field as you so you can just straight out learn … Continue reading How to Learn From and Overtake Competitors with Social Media Marketing →