Tag Archives: Experience

Reduce Distractions for Improved User Experience

Ashley Stevens — October 18, 2019 Websites exist to be used, not just to be looked at. While the Nielsen Norman Group points out that “users have a positive emotional response to your visual design, and that makes them more tolerant of minor usability issues on your site,” a website should still strive to be … Continue reading Reduce Distractions for Improved User Experience →

How to Craft Employee Experience So That Creativity Flourishes

Employee Advocacy

Suresh Sambandam — October 14, 2019 Creativity. It’s become a bit of a buzzword, but in this case, it’s all the buzz for good reason. A study by Forrester Consulting concluded that “companies that embrace creativity outperform peers and competitors on key business performance indicators, including revenue growth, market share, and talent acquisition.” Creativity could … Continue reading How to Craft Employee Experience So That Creativity Flourishes →

Is a Poorly Designed User Experience Crushing the ROI of Your B2B Website?

User Experience

Laura Magnuson — October 11, 2019 Have you ever been in the supermarket with a list of items that you need for a recipe or a weekly shopping trip—but you just can’t seem to find that one last item on your list? Frustration creeps in as you wander from aisle to aisle. You may give … Continue reading Is a Poorly Designed User Experience Crushing the ROI of Your B2B Website? →

The Benefits of Integrating User Experience (UX) With Scrum

User Experience

John Gillespie — September 30, 2019 Follow @Agile_ity Does your firm exceed your customer’s expectations regularly? Is just meeting expectations good enough in your market? Businesses pursuing an improved ability to deliver customer value using Scrum face numerous challenges. Scrum’s focus is on producing a potentially releasable product increment after each Sprint (a Sprint is … Continue reading The Benefits of Integrating User Experience (UX) With Scrum →

5 Ways to Improve User Experience and Create Brand Impact for Your Ecommerce Store

eCommerce Experience

Therese Palmere — September 24, 2019 Why is user experience important? When users visit your website, their experience will dictate whether or not they will want to come back. Similar to how a dining experience can be swayed by a bubbly or a grumpy server, a user’s experience on your site can be swayed by … Continue reading 5 Ways to Improve User Experience and Create Brand Impact for Your Ecommerce Store →

Challenge 2019: How To Create The User Experience Design for an E-Commerce Website

eCommerce Experience

Sophia Zoria — September 23, 2019 — September 23, 2019 The creation of an e-Commerce website that will successfully fulfill all the functions is a complex and challenging task. Moreover, the experience must be so pleasant and comfortable so that a customer will develop a habit. More and more buyers prefer online shopping experience and … Continue reading Challenge 2019: How To Create The User Experience Design for an E-Commerce Website →

Improve customer experience with scenario analysis

Customer Experience

Developing and analyzing potential scenarios is the fundamental ingredient for scenario analysis – whether to anticipate, plan and improve customer experience or some other aspect of the organization. Laura Patterson on August 26, 2019 Imagine this situation. Your company has asked you to investigate and recommend a new marketing technology. For the sake of conversation, … Continue reading Improve customer experience with scenario analysis →

It Takes More Than Data To Improve The Customer Experience

Customer Experience

It Takes More Than Data To Improve The Customer Experience by Laurie Sullivan @lauriesullivan, August 21, 2019 A survey by Merkle reveals that when marketers have extra money to invest in marketing, 32% would put it into data, analytics and technology. Some 16% would invest it in digital, 10% in paid media, 10% in search, … Continue reading It Takes More Than Data To Improve The Customer Experience →

Why Customer Experience Management is Critical in Business [Infographic]

Customer Experience

Stacey Rudolph — August 10, 2019 — August 10, 2019 Customer experience and success are proving to be very critical in today’s business world. As a matter of fact, nearly all customer experience and success leaders believe that customer experience management has an impact on business. According to Invespcro, customer experience will overtake product and … Continue reading Why Customer Experience Management is Critical in Business [Infographic] →

Create a Robust Employee Onboarding Experience with Modern Technology

Employee Engagement

Millette Jones — July 30, 2019 Follow @millettejones — July 30, 2019 rawpixel / Pixabay Onboarding people can become quite stressful for both Human Resources professionals and a potential new employee. New hires want an easy transition into their new position and employers want an engaged, productive employee that’s going to stay the course. There … Continue reading Create a Robust Employee Onboarding Experience with Modern Technology →