To support the new tool, Petco also used AI to build modules which helped scale personalization. Chris Wood on February 28, 2023 National retailer Petco were hoping for the best when they implemented a customer relations management (CRM) solution to drive a new customer-first strategy. They got it. In the first two years of implementation, … Continue reading How Petco boosted emails and customer experience with a new CRM
Gmail Users Are Not Receiving Emails Synching With Microsoft Servers: Report February 22, 2023 By Sergiu Gatlan Google is investigating a service outage caused when Gmail accounts are syncing with Microsoft servers. Gmail users on affected devices say they are not receiving emails. Hotmail accounts are also affected. Google is investigating a service outage … Continue reading Gmail Users Are Not Receiving Emails Synching With Microsoft Servers: Report
Sending helpful emails lets customers feel more attached to your brand, making it more likely for them to purchase your product or service. Kath Pay on February 14, 2023 Is your brand easy to love? It is if your products and services are better than anyone else’s for the price. But that’s not the only … Continue reading 4 emails that customers will love — and help them love you
Amazon’s Helping Hand: New Program Lets Merchants Send More Targeted Emails by Ray Schultz , Columnist, September 15, 2022 Amazon has announced a free program to help sellers increase their email marketing reach. The new offering, Tailored Audiences, allows merchants to expand beyond brand followers to target repeat, recent customers and high-spending customers. Sellers can … Continue reading Amazon’s Helping Hand: New Program Lets Merchants Send More Targeted Emails
Breathless Black Friday: Shoppers Wait For Discount Emails From Brands They Trust by Ray Schultz , Columnist, September 6, 2022 U.S. consumers are in a cautious mood, with 69% waiting until Black Friday and Cyber Monday (BFCM) to make some purchases, according to a survey of 2,000 U.S. consumers by LoyaltyLion. But businesses should be … Continue reading Breathless Black Friday: Shoppers Wait For Discount Emails From Brands They Trust
Google Accused Of Sending Unsolicited Ad Emails In Europe Economic Times, Wednesday, August 24, 2022 Privacy complaint targets Google over unsolicited ad emails The Alphabet unit, whose revenues mainly come from online advertising, should ask Gmail users for their prior consent before sending them any direct marketing emails, noyb.eu said, citing a 2021 … Continue reading Google Accused Of Sending Unsolicited Ad Emails In Europe
Emails triggered by price cuts and back-in-stock have 25% first purchases rate. Constantine von Hoffman on August 15, 2022 Welcome emails and those triggered by inventory changes have the best click-to-open and first purchase conversion rates, according to a new study. Email campaigns triggered by price cut and back in stock notices resulted in first … Continue reading Welcome emails have best click-to-open and first purchase rates
By Clint Rainey July 22, 2022 Ninety-five percent of Americans call distracted driving “extremely dangerous,” and federal campaigns to stop activities like texting behind the wheel (“U text. U drive. U pay.”) have been carried out by federal agencies as varied as the National Highway Traffic Safety Administration (NHTSA), the Federal Communications Commission … Continue reading Harvard study: Knowledge workers can’t stop reading and replying to emails while they drive
April 17, 2022 I can’t remember the last time I clicked plain old Send on an email. And it’s not because I’m neglecting my inbox—I’m actually at inbox zero and have very strong opinions about emailing people back. It’s because I schedule almost all my emails. Why you should schedule emails for later Of course, there are times … Continue reading Why you should schedule all your emails
Embedding images in an email can be tricky. Here are some tactics email marketers can use to ensure there are no hiccups. Jennifer Cannon on April 6, 2022 Email marketing has long been a moving target — from the evolving landscape of email service providers to constant changes in infrastructure and security. Despite this, visual … Continue reading How to embed images in your marketing emails
