JoAnn Corley — March 10, 2020 If you had to choose, if you only had limited funds to invest in leadership development…what would you invest in and why? Seriously consider this question and write your answer down before reading any further. Are You Ready to Make a Change? For many of my readers, particularly those … Continue reading Is Investing in Leadership Development a Waste of Money?
Katy Stalcup — March 9, 2020 If you’re in engineering or development, communicating about cloud infrastructure and other software development costs with your finance department is tricky. For one thing, those costs are almost certainly rising. Also, you are in different roles with different priorities. This naturally creates barriers of communication. You may think your … Continue reading How to Communicate Software Development Costs to Your Finance Department
Laura Krajewski — February 24, 2020 Between meetings with other managers and department heads, you barely have time to answer all the mentions on Slack. Your agents ping you constantly asking for advice. You’ve got a running to-do list with KPIs to track and updates to make to training materials. And, you have a meeting … Continue reading Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive
Jody Ordioni — February 11, 2020 Employee engagement has become critical for business success. The failure to engage employees results in endangering the productivity and growth of the organization. Employee engagement is a complex strategic process and ‘Learning and Development’ (L&D) is part of it. According to a survey, it was found that around 85% … Continue reading How to Encourage Employee Engagement Through Learning and Development?
Peter Gfader — January 21, 2020 Often we work harder in Scrum teams, but not necessarily smarter. Therefore the way we work has to change. Five tips for more effective agile work. As a technical Scrum Master and technical Agile Coach, I travel a lot with teams and accompany them on their adventures. The adventure … Continue reading 5 Practices That Help With Agile Software Development
Darleen DeRosa — January 16, 2020 As the new year gets underway, many organizations are reassessing their leadership development goals. Of course, they’re not the only ones thinking about building better leaders. High-potential employees are busy putting a great deal of thought into their professional future and assessing the development resources available to them. In … Continue reading Setting Leadership Development Goals for the New Year
Anthony Carranza — December 13, 2019 Follow @anthonycarranza Working with a software development company is an important partnership. Both parties need to work at it developing the relationship and invest for the long haul. In some cases, the business may not be in the same city, state or country. This distance apart will surely add … Continue reading 10 Tips for Your Next Software Development Collaboration
Julie Winkle Giulioni — November 19, 2019 Follow @julie_wg (Adapted from Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want) In the seven years since Beverly Kaye and I originally wrote Help Them Grow or Watch Them Go, career development has only become more important. In today’s business environment, talent … Continue reading An Updated View on Career Development
Janet Hueglin Hartwick — October 4, 2019 Professional development training is a need that’s talked about more often than it happens. Since it’s not usually urgent, when an organization decides to “go for it”, they want something they can rely on. But how does a leader know if their professional development training initiative will make … Continue reading Up Your Professional Development Training with This Pro Tip
Darleen DeRosa — September 26, 2019 Follow @onpoint_llc Learning and development programs have undergone a great deal of change in the 21st century. The days of purely classroom-based training are long gone, replaced by a diverse landscape of training methodologies that cater to all types of learning styles. More importantly, the way organizations view development … Continue reading Important Learning and Development Trends in 2019
