Jay MalcomSeptember 5, 2015 Regardless of whether your training is online or instructor-led, it’s really important to collect and analyze audience feedback data. The audience we’re talking about today is franchisees; most likely new franchisees who are in the process of learning how to run a successful operation at one of your company’s stores. For … Continue reading How To Collect Useful Training Feedback From Your Franchisees
Jake JeffriesJuly 18, 2015 However you like to construct your marketing campaigns one thing will always remain a crucial part – the data. The life of a marketing campaign either lives or dies by the data – so what’s the best way to collect your customers’ details? Well with numerous platforms available for your business … Continue reading Simple, Efficient Ways to Collect Your Customers’ Data
Ian NewcombeMarch 8, 2015 Click and collect is in high demand by consumers. But provision varies – and whether your customers will pay for it remains up for debate. Click and collect is a great opportunity for online retailers to improve their customers’ shopping experiences. The number of UK shoppers using click and collect is set to more than double … Continue reading Would You Pay for Click & Collect?
Steve HammFebruary 23, 2015 Online reviews are something that every small business owner dreads. But when it comes to local search engine marketing, reviews on Yelp and Google+ play an important role that you can’t ignore. The real problem is that even if you have a great product and offer impeccable service, you still need a bit … Continue reading Collect Positive Reviews for Search Engine Marketing
Kristen CurtissJanuary 9, 2015 When was the last time you were asked for your email address while purchasing a product or service? What about your Twitter handle? While it’s not uncommon for businesses to promote their own Twitter handle or other social media channels online or in-store, few businesses take the opportunity to ask customers … Continue reading 6 Reasons To Collect Twitter Handles At Check-Out
The Review Action in Gmail can be used by restaurants, retailers and others to take the friction out of getting user reviews. Ginny Marvin on November 7, 2014 Did you know you can ask customers to submit a review right from their Gmail inboxes? If you’re a Gmail user you’ve probably seen the RSVP dropdown … Continue reading Collect Customer Reviews Right From The Gmail Inbox
By Laura Cumings, Published October 13, 2014 Collecting prospect experience (PX) feedback from your business customers during each milestone in the sales cycle sets a standard early on that customer-centricity is your organization’s top priority. This level of commitment, demonstrated before they sign the contract, creates a positive and lasting first impression. Moreover, three recent … Continue reading Why Business-to-Business (B2B) Sales Organizations Need to Collect Prospect Experience Feedback
