Tag Archives: CEO’s

CEO’s Guide to Growth Through Ease of Business & Ease of Work

Lynn Hunsaker January 18, 2022 “Customer-centered management is straightforward business sense,” declared the first article1 in this six-part CEO’s Guide to Growth series. Indeed, this declaration is reinforced by the new Principles of Corporate Governance, overhauled by Business Roundtable in August 2019.2 Modern corporate governance replaces shareholder primacy with balanced attention among five vital stakeholders: … Continue reading CEO’s Guide to Growth Through Ease of Business & Ease of Work →

The False Dilemma of Former CEOs

Corporate Productivity

Peter Navarro December 30, 2021 For a long time, the idea that the prototype of the manager / CEO was a remote position, someone who “did not get his hands dirty” was installed in the collective consciousness. They even wondered if the job included getting involved in the production or development line. The option was … Continue reading The False Dilemma of Former CEOs →

SEO for CEOs: What You Need to Know

SEO Tools

Kristin Zhivago March 19, 2021 Search Engine Optimization (SEO) is one of the more mysterious aspects of digital marketing; difficult to understand or manage, driven by arcane rules, and dominated by “leave me alone in my cave and let me work my magic” vendors. But it’s important; you can’t claim to be successfully engaging in … Continue reading SEO for CEOs: What You Need to Know →

Why Digital Transformation is Now on the CEO’s Shoulders and What That Means For You in the Contact Center

Digital Transformation

Veronica Krieg January 30, 2021 We’re all tired of harping on the negatives of 2020 (because well, there are tons, and it’s all still fresh). But it turns out, the tumultuous year brought us some positives, too. It’s a year that showed us opportunity. The opportunity to be more intentional with your time. To start … Continue reading Why Digital Transformation is Now on the CEO’s Shoulders and What That Means For You in the Contact Center →

What CEOs Should Do After Selling a Business

Selling Business

Matt Shealy January 6, 2021 Selling your business can be the most fulfilling event of your life when you finally see your hard work, dedication, and risk-taking payoff. But what are you to do now that you no longer own the business you spent your time creating and running? As a smart business owner, you … Continue reading What CEOs Should Do After Selling a Business →

CEO’s Guide to Growth through Customer-Centered Management

Growth Strategy

Lynn Hunsaker — April 22, 2020 In every company where customer experience is a hallmark of their success, the CEO is the ringleader of customer-centered management. This type of leadership is indeed rare: it wasn’t the nucleus of your university’s business curriculum, it’s not yet central to Wall Street’s conversations about your company, and it’s … Continue reading CEO’s Guide to Growth through Customer-Centered Management →

The Best CEOs Are Delusional, and You Want Them to Be

Management Skills

Annie Jones — November 13, 2019 Follow @rockcandymedia I tell my employees “I’ve been an employee longer than I’ve been a CEO,” and it still rings true as we celebrate our 10 year anniversary this year. As an employee in the dot.com craze, I still remember conversing with other employees on how our bosses were … Continue reading The Best CEOs Are Delusional, and You Want Them to Be →

Are CEOs Now on the Side of HR?

Human Resources

Zachary Chertok — September 12, 2019 — September 12, 2019 Early one Monday morning this August, the Business Roundtable — an organization comprised of CEOs from almost 200 major US companies — released an official press release that announced a startling pivot: Focusing on shareholder payouts should not be all there is to running a … Continue reading Are CEOs Now on the Side of HR? →

A CEO’s Guide to a B2B Website Design Project

Website Development Guidelines

Kara Jensen — July 29, 2019 Follow @BopDesignSD — July 29, 2019 A B2B website design project is a great opportunity to craft a truly compelling online platform for your firm. A professional, polished website is a great tool that can be leveraged by your sales team to increase revenue. It’s also a valuable asset … Continue reading A CEO’s Guide to a B2B Website Design Project →

3 Things Most CEOs Forget About When Scaling Their Business

Business Growth

Clair Kim — June 11, 2019 — June 11, 2019 Running a business is no joke because there are so many moving pieces going around at all times. And particularly in growing and scaling a business, many start-ups solely end up focusing on marketing, funding and customer acquisition. Although that is a great move, this … Continue reading 3 Things Most CEOs Forget About When Scaling Their Business →