Tag Archives: Build

AI can find your ideal customers, but only humans can build real relationships

Old-school tactics like corporate gifts, swag and snail mail are brand new and effective people who grew up online. Constantine von Hoffman on March 10, 2025   AI personalization is everywhere, but it’s not everything. Only humans can provide the genuine interaction and empathy to build lasting customer relationships. While AI can help identify your … Continue reading AI can find your ideal customers, but only humans can build real relationships

How to build AI strategies that prioritize people

Don’t forget the human element in your AI strategy. Here’s why soft skills and inclusive strategies are key to organizational readiness. Mark Ogne on November 27, 2024   AI continues to embed itself into the fabric of business. However, the conversation often neglects a key component in the shadows: people. Training people in prompt engineering … Continue reading How to build AI strategies that prioritize people

How to build customer trust through data transparency

Would the bold step of complete data transparency change the conversation around data privacy and consent? Greg Krehbiel on October 17, 2024   Practical discussions about marketing technology sometimes boil down to this: “How can we collect this data on our customers without them knowing about it?”  That doesn’t strike me as the best way … Continue reading How to build customer trust through data transparency

The one thing companies need to build a more ethical, sustainable supply chain

September 24, 2024 The one thing companies need to build a more ethical, sustainable supply chain At Fast Company’s Innovation Festival, brand leaders talked about what it takes to create a supply chain that’s better for the planet. BY Kristin Toussaint When you buy a set of sheets from a big-box store, do you know anything … Continue reading The one thing companies need to build a more ethical, sustainable supply chain