Category Archives: Customer Data Platforms

5 principles for a smoother, more successful CDP deployment

A successful CDP deployment improves business outcomes. These five principles will help you get there. Mike Pastore on January 10, 2025   Setting proper expectations is an important part of any technology deployment. Customer data platforms (CDPs) are no exception.  At the fall MarTech Conference, Kristina Kalpokaite, head of strategy for technology and data at … Continue reading 5 principles for a smoother, more successful CDP deployment

CDP and customer experience: Best of the MarTechBot

See how the MarTechBot responds to a prompt and how the prompt can be improved. Today: CDPs and metrics for powering customer engagement. MarTechBot on August 12, 2024    Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The language model is based on content from … Continue reading CDP and customer experience: Best of the MarTechBot

Sourcing first-party data for a CDP: Best of the MarTechBot

See how the MarTechBot responds to a prompt and how the prompt can be improved. Today: how to source data for a new CDP. MarTechBot on July 1, 2024   Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The language model is based on content … Continue reading Sourcing first-party data for a CDP: Best of the MarTechBot

For CDPs, the ‘single customer record’ can be a distraction

A single customer record might not be the best approach for your customer data anyway. Greg Krehbiel on June 6, 2024   When you organize your data around “the customer,” you assume “the customer” has the same meaning for all your use cases. That’s not always a good assumption.  The general purpose of a customer … Continue reading For CDPs, the ‘single customer record’ can be a distraction