Elizabeth StephenJuly 27, 2015 Not every customer will react in the same way to a company’s preferred paperless route. Recently, we came across a utility company that asked customers to switch paper off and tracked responses from the email request to the final registration. What they found was that there was an 85% drop off … Continue reading Maximize Paperless Adoption – Customer Choice Is Key!
Michele Karrlsson-WillisJune 6, 2015 Getting customers to opt-in to email communications is a priority for many companies as a means to increase revenue, as well as reduce costs by going paperless. For companies looking for ways to get their customers to convert from paper bills to eBilling, what better way to do so, than to … Continue reading How to Leverage Proactive Consent Emails for Successful eBilling Adoption
Jayas DamodaranMay 12, 2015 Organizations have been quick to adopt the Mobility trail.They are aware that by encouraging workers and executives to go mobile, the gains are immense in terms of employee productivity, customer satisfaction, cost control and revenue growth. Multiple surveys have highlighted such benefits. A recent report of Boston Consulting Group spoke about … Continue reading Enterprise Mobility: User Adoption Is Key To Success
Gregory T. Huang More than 80 percent of U.S. doctors surveyed use mobile apps or view professional content on mobile devices for work. That’s a significant increase over the numbers from around a year ago, according to a new survey. The main reasons for adoption? Improved patient care and communication, and time efficiency, doctors say. … Continue reading Mobile Health Adoption Growing Among Doctors, for Apps and Content
Michele Karrlsson-Willis November 22, 2014 Getting customers to go paperless is a focus for many companies. It’s easy to ask customers to switch off their paper documents and receive electronic versions instead, but where is the best place to start? Companies today spend a lot of time and money developing eDocument solutions to reach their … Continue reading How To Effectively Gather Email Addresses For Paperless Adoption
Jayesh Sahasi November 18, 2014 It is said that the phrase “a picture is worth a thousand words” was first used by a newspaper editor who was discussing publicity back in 1911. Some 103 years later, the same is true – even more so! And savvy marketers are updating the lexicon, taking that old-timey turn … Continue reading How Companies of All Sizes Can Overcome the #1 Barrier to Video Adoption
