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Why genAI search is as bad for shoppers as it is for marketers

Hi, Welcome Welcome back GenAI search engines promise the “best” information, but deliver shallow, incomplete answers that frustrate buyers and shortchange sellers. Constantine von Hoffman on September 29, 2025       GenAI search products like AI Overview are as bad for buyers as they are for marketers. Where traditional search once provided pages of possible vendors, … Continue reading Why genAI search is as bad for shoppers as it is for marketers →

How to get your organization aligned for the AI age

At the MarTech Conference, we discussed why alignment, culture and data standards — not tools alone — determine success. MarTechBot on September 29, 2025       At the September 2025 MarTech Conference, Jessica Kao, director of B2B GTM transformation advisory at Adobe, moderated a powerhouse panel on one of the hardest questions facing enterprises today: How … Continue reading How to get your organization aligned for the AI age →

Why Maxwell House coffee just changed its name to Maxwell Apartment

September 29, 2025 Why Maxwell House coffee just changed its name to Maxwell Apartment Maxwell House is doing some downsizing. For a limited time, it’s changing its name to Maxwell Apartment. Just in time for National Coffee Day, the coffee brand owned by the Kraft Heinz Company announced that while supplies last, it’s selling a … Continue reading Why Maxwell House coffee just changed its name to Maxwell Apartment →

10 of the most thought-provoking quotes from the September MarTech Conference

Fire up your marketing brain with the quotes that caught our attention at the September event. Mike Pastore on September 29, 2025       The September MarTech Conference featured six panel discussions around the theme of data and AI and featured speakers from brand such as Adobe, Google, Expedia Group, Ford Motor Company, SAS, Snowflake and … Continue reading 10 of the most thought-provoking quotes from the September MarTech Conference →

Exclusive: REI’s CEO shares the retailing co-op’s growth strategy

September 29, 2025 Exclusive: REI’s CEO shares the retailing co-op’s growth strategy Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If … Continue reading Exclusive: REI’s CEO shares the retailing co-op’s growth strategy →

When customers move like starlings — and what it means for segmentation

Static models can’t keep pace with fluid consumer behavior. AI makes it possible to follow dynamic shifts and design for the flock. Chris Robson on September 26, 2025      For decades, marketers have relied on segmentation to understand customers. But consumers don’t stay in neat boxes. Behaviors evolve, influences spread, and groups form and dissolve … Continue reading When customers move like starlings — and what it means for segmentation →